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Manually: If you're adding fabric conditioner by hand, be sure not to add it during the wash cycle. The washcycle will clean away much of the softener, so add it during the rinse cycle. Also, try to avoid direct contact with fabrics to avoid stains; instead, pour Downy into the deeper pockets of water.
You have to do it manually. Ugh. See below from manual:
Liquid Fabric Softener (Manually add during rinse cycle) 1. Turn OPTIONS knob to FABRIC SOFTENER 2. Measure liquid fabric softener carefully, following instructions on the bottle, and add during the rinse cycle.
OPTIONS (on some models) Set this option when planning to manually add fabric softener during the rinse cycle or when you use extra detergent or bleach to clean hazily soiled items. It provides an enhanced rinse.
You have to do it manually. See below from manual:
Liquid Fabric Softener (Manually add during rinse cycle) 1. Turn OPTIONS knob to FABRIC SOFTENER 2. Measure liquid fabric softener carefully, following instructions on the bottle, and add during the rinse cycle.
OPTIONS (on some models) Set
this option when planning to manually add fabric softener during the
rinse cycle or when you use extra detergent or bleach to clean hazily
soiled items. It provides an enhanced rinse.
Check and see if there is a cup in the top of the agitator. Some machines have you put it there, turning back and forth during wash doesn't bother it, but the spin to empty the wash water causes the softener to go out through slots in the top of the cup and be held in the agitator. when it stops the softener drains into the tub, ready for the rinse cycle.
Hello, Yes the detergent and softener will stay in the dispenser drawer until the correct time for them to be dispensed. The detergent is dispensed during the main wash cycle and the softener will not dispense until the rinse cycle
It is more than likely that the water inlet orifice is blocked.Get something to poke into the hole or holes in the top of the soap drawer compartment over the fabric conditioner compartment.
This should solve the problem.
The control board program has many sensors built into the unit to determine when to dispense the bleach and the softener. LG tech documents doesn't list when these liquids are dispensed so there must be a program that matches the current operation and loads of each wash program. That's the best answer I can give you at this time.
My husband just fixed ours after not seeing a solution on any other site. He pulled out the dispensing unit and pulled off the blue plastic piece on the top of the fabric softener and bleaching section. He then ran warm/hot water (not boiling hot) through the holes where the fabric softener is suppose to flow through. This cleaned out excess fabric softener that had coagulated in the elbow and blocked the flow of softener to the unit.
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