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Samsung iDCS 18D: when i press line 1, it shows Busy. It is not allowing calls to come through unless a second caller calls at the same time, then line two is able to be answered.

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Apr 29, 2008

SOURCE: samsung idcs 18d

got the scoop on how to change the date and time. first while handset is on hook press TRSF then dial 200 Dial 1234 the display shows enable cus prog dial 1 to enable then press TRSF To change the date and time from here out press TRSF and dial 505 the display will show : (this is an example)
old: 6010104:0047
new:WMMDDYY:HHMM
Enter the new time and date using the above format and the system will return to step 2. Verify the time and date and re enter if necessary Press TRSF to store and exit. or press SPK to store and advance to the next program.

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Anonymous

  • Posted on Jan 13, 2009

SOURCE: No issue, just a question.

ANY phone system will have this problem.

If 5 people call in, the first 4 will be answered, but the 5th will get busy, as there are no lines available into your phones voicemail system.

IF, you have voicemail through the phone company, you can get their voicemail feature for extra.

THEN, if 5 people call in, the first 4 go to the phones, and the fifth gets the voicemail greeting.

It would be dependant on the line provider how many calls their voicemail would handle at one time. SO if 500 people call in, 4 get through, and MAYBE 5 go to voicemail, the rest get busy.....

Anonymous

  • 211 Answers
  • Posted on Mar 21, 2009

SOURCE: DND causing line to go busy when on call for new incoming callers

Please contact your local NEC dealer and have them program the phone to go to voicemail when in DND or when Busy

Anonymous

  • 1 Answer
  • Posted on Mar 21, 2010

SOURCE: Samsung iDCS 18D

Dial transfer, dial 505.
You'll be promted to enter the new date and time.
Dial transfer to save and exit.

Anonymous

  • 1622 Answers
  • Posted on Mar 15, 2011

SOURCE: Cannot set the time and

HI, i got the scoop on how to change the date and time. first while handset is on hook press TRSF then dial 200 Dial 1234 the display shows enable cus prog dial 1 to enable then press TRSF To change the date and time from here out press TRSF and dial 505 the display will show : (this is an example)
old: 6010104:0047

new:WMMDDYY:HHMM
Enter the new time and date using the above format and the system will return to step 2. Verify the time and date and re enter if necessary Press TRSF to store and exit. or press SPK to store and advance to the next program.

Hope it helped....

Good luck..

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Samsung IDCS 28D system: How do I unblock access to outside lines? No lights show on the dead lines. Handset works in other offices.

It is possible that the outside lines have been blocked in the programming of the Samsung IDCS 28D system. You can try the following steps to unblock the outside lines:
  1. On a phone that is working, press the TRANSFER button and dial 200.
  2. Enter your system password. If you don't know your system password, you may need to contact your phone system administrator or service provider.
  3. Press 713 for "Line Block Release".
  4. Press the button for the line that is blocked (in your case, all 4 lines).
  5. The display should show "RELEASE OK" for each line that is unblocked.
  6. Hang up the phone.
If this doesn't work, it is possible that the phone system may need further troubleshooting or programming by a technician.
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Why will our Samsung IDCS not allow any incoming or outgoing calls all of a sudden?

This could be a telco problem. Contact Samsung and your carrier to inquire.
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Our office has a two line system on a idcs 18d our first line will ring throughout the office but the second line is silent and only lights up. How do we make it to where it rings as well?

Assuming you have the programming manual, you need to program trunk 702 to ring to the operator group 500 in MMC 406 in the software programming manual.
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My Samsung iDCS 18D phone will not ring. The Line light flashes, and I can asnwer calls, but it won't ring. I have tried adjusting volume levels, etc- but it seems like the ringer is turned off.

First prove it is not a faulty handset. Find someone elses phone that is the same model as yours and rings then plug it into your line. If that phone rings your handset is faulty. If the borrowed phone will not ring but flashes then it is programming
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When in night mode, how do I make the samsung idcs 18d ring on every extension

if you know your password for your phone system do this. enter programming mode by pressing transfer key, type 800 enter your password then volume up key then speaker key. go to program 601 station groups find unused station group ie 510. make this group unconditional and under members add all thr extensions you want to ring then press speaker key. then go to program 406. enter line number of line and under night mode tell it the station group number you programmed above
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I have a problem with my Samsung iDCS 28D phone. All incoming calls used to be routed to me by default (unless caller specifically punched in a different extension). Calls are now being routed directly to...

try dialing 600 to clear call forwarding, then re-set your forwarding to busy/ no answer followed by the VM number.

I have uploaded a 'how to' video, more of these are at http://www.abbeytelecom.com

I hope this helps.
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3answers

Samsung iDCS 18D

http://www.telephonesystemsdirect.com/pdfs/iDCS_Keyset_User_Guide_10_2005.pdf

here is the user manual .. usually you would dial 9 to get an outside line .. or just push one of the open line buttons. No batteries are needed it gets its power from the phone line.
65helpful
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Samsung idcs 18d

got the scoop on how to change the date and time. first while handset is on hook press TRSF then dial 200 Dial 1234 the display shows enable cus prog dial 1 to enable then press TRSF To change the date and time from here out press TRSF and dial 505 the display will show : (this is an example)
old: 6010104:0047
new:WMMDDYY:HHMM
Enter the new time and date using the above format and the system will return to step 2. Verify the time and date and re enter if necessary Press TRSF to store and exit. or press SPK to store and advance to the next program.
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