I am facing error code sc402 (functional problem) in my Ricoh photocopy machine (Afficio 2027). How can this be overcome??

Soulvisitor

• 1113 Answers
• Posted on Nov 30, 2007

SOURCE: Ricoh Aficio 1018 photocopier

Hi it is the polygon motor failure error

2nd motor down on this link is what you need.

SOURCE: Fault code SC402

Transfer roller leak error 2
A current leak signal for the transfer
roller is detected.
A current feedback signal for the
transfer roller is not detected.
• High voltage supply board defective
• Poor connection of the PCU
• Transfer/separation unit set
incorrectly
• Transfer roller damaged

The above is what SC402 means the most common thing is that someone tried to change the toner and pull out the drum unit a little way.

OPen right hand door open front door lift green toner handle press green button and pull toner unit out press the green button further and keep pulling and then the toner unit will come out totally.

To the right of that is the drum unit pinch the unlock and pull out then push all the way back in. Reinstall the toner unit close all covers and turn machine on.

Hopefully this will work if not there is going to be a problem with the other possibilities listed above

Thanks J

SOURCE: Ricoh Aficio 1018 photocopier

For the Aficio 1018. SC-320 is laser failure - the polygon mirror motor inside the laser has failed and needs replacing. You will need to contact your nearest service agent for repair.

For your RICOH Aficio 1013F - SC-551 is overheat in standby mode as far as I can tell. The circuitry that controls the fuser section ie manages the heat has problem. Unless its right near a source of heat like a heater or has no circulation around you machine you will need contact a repair agent for this machine also.

SOURCE: ricoh 2027 sc792 erorr code

This seems to be a finisher communication error. If you unit has a finisher on it check the connector.

Tim Babcock

• 2794 Answers
• Posted on Jun 19, 2008

SOURCE: Error code SC305 for Photocopier Ricoh Aficio 1224c

Its a charge corona cleaning error. Try turning the power off, wait 10 seconds and turn it back on.

If that doesn't reset it, it could be the pcu, toner collected on the mechanism.

If turning it off and back on isn't fixing it, you should get a technician to look at it to see what the trouble is.