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Rreset symbol MC40 to factory default. There is information on the handheld using StageNow and additional files downloaded for the device function. I need to start over.

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6ya staff

  • 2 Answers


Hi there,
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017



  • 476 Answers

SOURCE: cannot download

Make sure you are trying to sync .MP3 or .WMA files.

If this is the case check out the error code number on the Microsoft website.

Posted on Feb 25, 2008


Randy Morton

  • 479 Answers

SOURCE: DS3300 when plugged in doesnt automatically download VFs

check the services to see if the dm1 service is started

Posted on Dec 16, 2008


  • 2 Answers

SOURCE: RCA Pearl TH1602-A default formatting

first of all, you need to be running these tests on a FAT16/32 bit machine running windows 95/98. second, right click on the device in my computer -> properties and at the top it will state the format:
File System: FAT32

The device always retains its factory settings/formatting until it is plugged into a computer, just by having it plugged in a .ini file is created and settings are stored in it, including file name, system and usually the format version.

If a user re-formats this device, they may have (assuming they excel in computers as i do...) the knowledge to edit these settings. Good luck

Posted on Apr 03, 2009

Andrew Kowalski

  • 65 Answers

SOURCE: PDT 6846 Hex Image Modify Query

I have sofware to rebuild your hex files I can provide steps necessary for this request. You can always contact me directly or 630-622-2024 toll free 866-271-9891 Ask for Andrew

Posted on Jan 22, 2010


Chad Powers

  • 1 Answer

SOURCE: how to factory reset the device

There is a setup mode you can use to set the player back to factory default settings. From the main menu, just hit SETUP. In there, there should be an option called Load Default. This puts all the settings back to factory defaults.

From there, it's just a matter of deleting everything out of your Media and Data folders. Just plug it in to any computer and delete the contents of those two folders.

Posted on Oct 24, 2012

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