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Lillian Benfield Posted on May 08, 2019

My old Facebook account has been compromised how do I recover it

Tried changing passwords. There are 2 other accounts

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jul 29, 2009

SOURCE: My email was used to confirm another account,my facebook gone now

Hi. I had a similar problem... it can be fixed! Email facebook and explain what happened. Be patient and persistent.
send email to:
[email protected]
the first email I received back from them (day after I emailed) was generic saying:
"Our records indicate that there is not a disabled account associated with the address you are writing from. If you are referring to another account that has been disabled, please contact us directly from the email address you use to log in to that account..."
Except the email I was using DID belong to my missing account. So I replied with the SAME original message. And detailed what happened to my account.
I received a SECOND response, identical to the first.
I emailed them AGAIN detailing what happened.
FINALLY (about 1 1/2 weeks later) I received this email:
"Hi Chelsey,
Your original account has been reactivated and you should be able to access it now. Sorry for the inconvenience. If you have any further questions, please visit our Help Center at the following address:
http://www.facebook.com/help.php
Thanks for contacting Facebook,
Lo
User Operations
Facebook"

IT CAN BE RESTORED!!!! :) [email protected]

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Anonymous

  • 563 Answers
  • Posted on Jul 30, 2009

SOURCE: facebook account locked when opened a new account with same email

G to http://www.facebook.com/help.php?topic=login and type in your problem.
Did Facebook send a message to your email when you tried to reset your password?

Anonymous

  • 10406 Answers
  • Posted on May 28, 2010

SOURCE: My email account and facebook account were hacked

Telephone FACEBOOK: +1.650-543-4800
and explain your problem to their Technical Support Department.

greengeekspr

John Adams

  • 28 Answers
  • Posted on Jan 06, 2011

SOURCE: i cannot acess my account

Your title says "problem with routers" but the description indicates you have a problem with your facebook account. This problem doesn't seem to be related to a router however. It sounds like you're learning a painful lesson about life on the internet. Online systems like Facebook are plagued with problems such as this. If your account really has been compromised, there is no "fix". The easiest solution is to abandon the old account and start a new one (they are free, after all). Tell all your friends to block the old account and hopefully it will quickly fade into the sunset. I'm not a big facebook fan but there is probably a way to let Facebook administrators know that the account has been compromised. They may not let you back in but they can watch it for harmful activity (sending spam, etc) and if necessary cancel the account.

Before you do that though, take a day or two to think about the password, check to see if you wrote it down somewhere, etc. I've heard many people insist loudly that they are using the latest password and it isn't working, only to remember later that they recently changed it and suddenly they remember the new password!! :-)

Anonymous

  • 16 Answers
  • Posted on Jan 12, 2011

SOURCE: I had an old facebook

Follow the instructions at this link to delete your old Facebppk account. http://www.facebook.com/pages/How-to-Cancel-My-Facebook-Account/120329218013232

Then repaeat the setup for your mail account as you did previously.


www.DesotoISP.com

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Related Questions:

1helpful
1answer

Please restore my Facebook account.I can't log on to FB .

Same question 3 times in the same forum

facebook.com
0helpful
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Logini have had my facebook account hacked and i need a new account a.s.a.p

An account on a social networking website such as Facebook can be a prime target for hackers. If you have lost access to your Facebook account because it has been hacked, your first priority is to regain access to the account before the hacker can send messages to your friends that could result in their accounts being compromised as well.

Facebook provides tools that you can use to recover a compromised account, based on whether or not your personal email account has been hacked as well.If You Can Access Your Email

1. Open a Web browser and navigate to the Facebook account recovery page using the Resource link.

Click the link after Step 1 on the page.

2. Click the link after Step 1 on the new page to begin the process of resetting your Facebook password.

Click in the box under "Enter Your Facebook Username," and type the name that you use when logging in to Facebook.

Alternatively, use the first box to enter the email address or phone number associated with your account.
Click the "Search" button.

A security check window appears.
Type the words that appear on the screen, and then click "Submit."

Click the "Reset Password" button.

Facebook sends an email to the address linked to your account.
The email address is displayed on the screen.

If the email address displayed is not your own, it means that the hacker who compromised your account changed the email address associated with it. If this is the case, follow the steps in the section "If You Cannot Access Your Email."

Check your email address for a message titled "Facebook Password Reset Confirmation."
Open the email and click the link contained within.

The Web browser navigates to the Facebook password reset page.

Type the password that you would like to use for your Facebook account, and then type it a second time to confirm that you entered it correctly.

Click "Change Password" to log in to the account.

If You Cannot Access Your Email

Open a Web browser and navigate to the Facebook account recovery page using the Resource link.

Click the link after Step 2 on the page.

Click the first link on the new page if your email account has been hacked and you no longer have access to it, or click the second link if you followed the steps in the section.
"If You Can Access Your Email" and the email address displayed was not your own.

Type the phone number or username of your Facebook account, and then click "Search."
If you are unable to get a match, type your name plus the name of one of your Facebook friends.

Type the words displayed in the security check box, and then click "Submit."
This brings you to a Web form titled "My Account Has Been Compromised."

Fill in the information requested on the form, including your Facebook username, your name, any email addresses associated with the account, your own email address and a description of the problem.

Click "Submit."
This sends a message to Facebook notifying its support staff that your account has been compromised.

Before unlocking your account, a member of the Facebook staff will contact you to confirm your identity.
0helpful
1answer

Last thursday 5, when i try to check my facebook account i found my password not working anymore and claim that i am not the one.

When Facebook was founded on February 4, 2004, it defined its mission as "Giving people the power to share and make the world more open and connected."
With the widespread success of this social networking website today more than 500 million regular users as of April 2011 it may meet that goal for many.
When a Facebook user can no longer access an account, it can be frustrating, but there is typically a reasonable explanation.
Cookies/Cache
Facebook suggests that any user who can't access their account should clear cookies and cache on their computer as a first step.
This will help remove old and unneeded files from your computer, and will sometimes help your computer to run faster, as well as allowing access to Facebook again.
Once cookies and cache have been cleared, you should type "m.facebook.com" into the address bar on your computer.
Avoid using any old bookmarks or links to visit Facebook for this first visit after clearing the cookies and cache.
Password Incorrect
If you attempt to log into your Facebook account with an incorrect password, you will be unable to access your account.
Even if you have the correct email address, that is only half of the log-in equation, and the correct password is absolutely necessary to log into the site.
If you may have entered the wrong password, enter it again, taking care to get each character correct.
Passwords are case sensitive, so all capital and lowercase letters and any symbols must be entered correctly.
If you have forgotten your password, you will need to click the "Forgot Your Password" link to recover your account and create a new password.
Account Closed
Facebook reserves the right to close accounts that they have determined are in violation of their terms of service.
If Facebook found that your account contained inappropriate content, did not represent a real person, or violated Facebook rules in some way, the account may be closed, leaving you unable to access it.
If your account was closed for one of these reasons, your login will fail and you will be provided with a link to Facebook's "Confirm Your Identity" page, where you can read about typical reasons for account closures.
Email Login Incorrect
If you have entered the incorrect email address, you will be unable to log into your Facebook account.
The email address that you use to log into Facebook is case sensitive, just as your email address is. If you fail to capitalize a letter or forget to insert an underscore that is part of the email address, login will fail.
If you cannot access your Facebook account due to an incorrect email address, double checking the address for correctness prior to logging in again will resolve the issue.
Compromised Account
If account information such as your email address or password is stolen, your account may be compromised.
If, for example, your account information is stolen, the person in possession of your log-in information can access your account and change the password so that you will no longer be able to get to your account.
If you think this may have happened, you must access the "Compromised Account" page on Facebook and follow steps to prove your identity and secure your account.

http://www.facebook.com/help/?faq=18110&ref_query=can%27t+access+

Reset Facebook Password
Suddenly you attempt to login to your Facebook profile.
Perhaps you have simply forgotten your password or worst case your Facebook account security has been compromised.
Having had this happen to me, I can help you reset your Facebook password and restore your peace of mind.
You will be back networking with your friends, family and coworkers in no time.
Go to your computer bring up the Facebook login screen like you normally would.
Do not fill in any information.
Click on the link above your Facebook user name and password that states forgot your password. This brings you to a different screen.

Fill in the email address associated or on file with your Facebook account.
If you cannot remember, keep trying different email addresses until you do.
Click enter and a Facebook reset link will be sent to your email so you can recover your password. It usually takes up to 5 minutes.
Check your spam email folder if the email does not appear in your inbox.
Click the link in your email and answer any security questions by Facebook.
This brings back to the Facebook website.
Reset your password with a phrase you will remember mixed in with 1 to 2 numbers or more. Record this in a notebook or on a safe place.
Use a different password than you would for your email.
This decreases your chances of having both websites compromised.

http://www.facebook.com/reset.php
0helpful
1answer

Alguien entro a la cuenta de mi contacto y le

google translated
Someone broke into my account and contact
Permalink Report Abuse

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Someone broke into my account contact and closed the cuenta.que can do?, To recover it.
An account on a social networking website such as Facebook can be a prime target for hackers. If you have lost access to your Facebook account because it has been hacked, your first priority is to regain access to the account before the hacker can send messages to your friends that could result in their accounts being compromised as well.
Facebook provides tools that you can use to recover a compromised account, based on whether or not your personal email account has been hacked as well.If You Can Access Your Email
1. Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 1 on the page.
2. Click the link after Step 1 on the new page to begin the process of resetting your Facebook password.

Click in the box under "Enter Your Facebook Username," and type the name that you use when logging in to Facebook.
Alternatively, use the first box to enter the email address or phone number associated with your account.
Click the "Search" button.
A security check window appears.
Type the words that appear on the screen, and then click "Submit."
Click the "Reset Password" button.
Facebook sends an email to the address linked to your account.
The email address is displayed on the screen.
If the email address displayed is not your own, it means that the hacker who compromised your account changed the email address associated with it. If this is the case, follow the steps in the section "If You Cannot Access Your Email."
Check your email address for a message titled "Facebook Password Reset Confirmation."
Open the email and click the link contained within.
The Web browser navigates to the Facebook password reset page.
Type the password that you would like to use for your Facebook account, and then type it a second time to confirm that you entered it correctly.
Click "Change Password" to log in to the account.
If You Cannot Access Your Email
Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 2 on the page.
Click the first link on the new page if your email account has been hacked and you no longer have access to it, or click the second link if you followed the steps in the section.
"If You Can Access Your Email" and the email address displayed was not your own.
Type the phone number or username of your Facebook account, and then click "Search."
If you are unable to get a match, type your name plus the name of one of your Facebook friends.
Type the words displayed in the security check box, and then click "Submit."
This brings you to a Web form titled "My Account Has Been Compromised."
Fill in the information requested on the form, including your Facebook username, your name, any email addresses associated with the account, your own email address and a description of the problem.
Click "Submit."
This sends a message to Facebook notifying its support staff that your account has been compromised.
Before unlocking your account, a member of the Facebook staff will contact you to confirm your identity.

Facebook account compromisedhttp://www.facebook.com/help/?page=1011
0helpful
1answer

Please Verify Your Identity

Your Facebook account might have been compromised.
An account on a social networking website such as Facebook can be a prime target for hackers. If you have lost access to your Facebook account because it has been hacked, your first priority is to regain access to the account before the hacker can send messages to your friends that could result in their accounts being compromised as well.
Facebook provides tools that you can use to recover a compromised account, based on whether or not your personal email account has been hacked as well.If You Can Access Your Email
1. Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 1 on the page.

2. Click the link after Step 1 on the new page to begin the process of resetting your Facebook password.

Click in the box under "Enter Your Facebook Username," and type the name that you use when logging in to Facebook.
Alternatively, use the first box to enter the email address or phone number associated with your account.
Click the "Search" button.
A security check window appears.
Type the words that appear on the screen, and then click "Submit."


Click the "Reset Password" button.
Facebook sends an email to the address linked to your account.
The email address is displayed on the screen.
If the email address displayed is not your own, it means that the hacker who compromised your account changed the email address associated with it. If this is the case, follow the steps in the section "If You Cannot Access Your Email."


Check your email address for a message titled "Facebook Password Reset Confirmation."
Open the email and click the link contained within.
The Web browser navigates to the Facebook password reset page.


Type the password that you would like to use for your Facebook account, and then type it a second time to confirm that you entered it correctly.
Click "Change Password" to log in to the account.

If You Cannot Access Your Email

Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 2 on the page.


Click the first link on the new page if your email account has been hacked and you no longer have access to it, or click the second link if you followed the steps in the section.
"If You Can Access Your Email" and the email address displayed was not your own.


Type the phone number or username of your Facebook account, and then click "Search."
If you are unable to get a match, type your name plus the name of one of your Facebook friends.
Type the words displayed in the security check box, and then click "Submit."
This brings you to a Web form titled "My Account Has Been Compromised."


Fill in the information requested on the form, including your Facebook username, your name, any email addresses associated with the account, your own email address and a description of the problem.
Click "Submit."
This sends a message to Facebook notifying its support staff that your account has been compromised.
Before unlocking your account, a member of the Facebook staff will contact you to confirm your identity.


Facebook account compromisedhttp://www.facebook.com/help/?page=1011
4helpful
2answers

I can"t open my facebook!!!!

No one likes the idea of losing control of personal information such as that which is on your Facebook account. Unfortunately, if you are not careful you can lose control of your account to a hacker or a virus. Your account may be disabled, or you might not be able to log in with your password. There are several ways that things can go wrong, and the Facebook team addresses all of them.

  1. Account Compromised and Disabled
    • If someone else is using your Facebook account for illicit activities such as sending spam or abusive messages, Facebook will disable it if the activities have been detected. If this is the case, your account has been compromised. To address this problem, fill out the "My Personal Profile Was Disabled" form, at http://www.facebook.com/help/contact.php?show_form=disabled. The Facebook team will work with you to restore your account to you.
    Account Disabled but Not Compromised
    • Everyone who registers as a Facebook user agrees with Facebook's Statement of Rights and Responsibilities. If you violate this agreement, Facebook can disable your account permanently. If your account has not been compromised but you believe it was disabled by mistake, fill out the "My Personal Profile Was Disabled" form (http://www.facebook.com/help/contact.php?show_form=disabled). The Facebook team will review your case and restore your account if you did not violate policy.
    Temporary Suspension
    • Sometimes Facebook temporarily disables accounts that are engaged in suspicious behavior. If this is the case with your account, you will receive a message indicating this when you try to log in. Follow the on-screen instructions to regain access to your account.
    Account Compromised and Log in Changed
    • If someone has taken over your account and changed your password so you cannot access it, Facebook will help you take back control. Report the compromised account and work with Facebook to verify your identity to get it back.
I hope you find it very helpful. Best regards.
0helpful
1answer

I had some messages sent to me on facebook, trying to get me to open links from zynga, I could tell they were bogus, so sent them as spam, this big message came back for me to click to do changes to...

First, try to recover your password as it might have been changed. That can be found here https://www.facebook.com/recover.php I don't want to scare you, but your username and password could have been compromised so if you use the same user/pass for important things like banking I would change your password - better safe than sorry. Best Wishes!
0helpful
1answer

I cannot acess my account although i enter the correct password the following steps comes what shall i do to regain my account 1. Step 1 Security Check 2. Step 2 ...

Your title says "problem with routers" but the description indicates you have a problem with your facebook account. This problem doesn't seem to be related to a router however. It sounds like you're learning a painful lesson about life on the internet. Online systems like Facebook are plagued with problems such as this. If your account really has been compromised, there is no "fix". The easiest solution is to abandon the old account and start a new one (they are free, after all). Tell all your friends to block the old account and hopefully it will quickly fade into the sunset. I'm not a big facebook fan but there is probably a way to let Facebook administrators know that the account has been compromised. They may not let you back in but they can watch it for harmful activity (sending spam, etc) and if necessary cancel the account.

Before you do that though, take a day or two to think about the password, check to see if you wrote it down somewhere, etc. I've heard many people insist loudly that they are using the latest password and it isn't working, only to remember later that they recently changed it and suddenly they remember the new password!! :-)
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