Jenn-Air JCD2389G Side by Side Refrigerator Logo

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Posted on Aug 07, 2009
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My refrigerator side of our side by side is freezing the food even though we have it set at 1. Now the water does not come out of the door compartment either. We lost power last week and it was out about 5 hours. Now we have these problems.

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  • Posted on Aug 07, 2009
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The power outage usually takes the parts out that were trying to go or out of a cycle. Like one of the defrost parts. You may have a timer and/or t-stat that was probably blown out. Or another thing could be your defrost bulbs may be blown out. Check the bulbs first. I hope this helps!

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Refrigerator food freezing even when on lowest setting

There is one of three reasons why your fridge section is freezing food. You didnt mention whether you had a side by side or freezer on top or bottom model, so the following checks may not apply to your unit.

One reason food might be freezing is your cold control has failed, and will not turn the unit off when the physical temps are correct. When this occurrs food normally freezes throughout fridge section, top, bottom, middle, front and back.
BOTH controls, though you may only have one, should be at the middle setting. Adjust your controls, place a plastic cup of water at the top, the middle, and bottom shelf of your fridge. Check all three AFTER 24 hours. if all three are ice, you COULD have a bad cold control.

It is possible you might also have a door damper that is stuck open. A door damper is a swinging or sliding door that opens / closes either when temp control settings are adjusted, or on some fridges, when either door is opened, the damper closes. Please note, door dampers are USUALLY only present on side by side refrigerators. They can have a motor, or thermostat open the door automatically,which can break, and others will simply have a lever of some sort, which usually wont.

If after 24 hours, only the middle and bottom cups are ice, your evaporator fan motor, in the freezer, is likely not operating. Not knowing the BRAND you own, it could be the motor itself, a thermostat located on the evaporator, your defrost heater, or a main computer control board that controls the fan motor.

Sorry I cant be as specific as id like, but i had to cover all possible bases
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Not sure if this went thru. everything in fridge side is freezing even the water for in door ice and water is there a replacable temp gage that must be malfunctioning temp setting as on factoert setting...

Hi,


There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.



Refrigerator is Too Cold and Freezing Food

heatman101

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When The Temperature Setting Is On 1 The Food In The Freezer Dosent Stay Completely Frozen But When i move it up to setting 2 it freezes things in the fridge...and theres water leaking out the back

Do you just adjust the fresh food side or do you adjust the freezer setting too? Post the model # . does the unit have knobs or buttons for setting temp? Does food freeze in one particular part of the fresh food side or evenly throughout?
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There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.



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There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.


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heatman101

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I have the same problem and I know the solution.
For LG to get their "in the door icemaker" to work, they have to blow cold air into the door's icemaker compartment. This air travels through two vents located just inside the refrigerator on the left side. The problem LG has is that the seals between the door and the refrigerator for these vents leak. This means that cold air is vented into the refrigerator compartment. Any sensitive food placed on the bottom two shelf on the left side will freeze. I can place two bowls of water in my refrigerator and make ice in 6 hours, even though the refrigerator is set to 38 degrees. The good thing is that LG knows there is a design problem and they know they can not fix it. After calling LG repairmen out for my freezing problem and not getting the seals fixed, LG gave up. Of course LG will try replacing the seals, and then replacing the door; but the real problem is a bad seal design. Just keep putting bowls in your refrigerator and as long as they continue to freeze up, keep calling LG back and demand that they fix the problem. LG can not fix the problem because it is a bad design, so now I am getting a new refrigerator Model LFX 29927, which is better and has dual icemakers. If you an LG refrigerator with their in the door icemaker, place two bowls of water inside the refrigerator, and if your seals are bad and they freeze; complain to LG until they give you a new refrigerator.
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PS - i did vacumn the back filter a week ago with no help.
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