It it is located at the bottom of the device.. Flip over your Zenbook carefully, and on the bottom side there will be one or two small flap doors with a screw in it the memory is under one and the HDD Drive is under the other.. Be sure to shut down and take battery out before you change or take out memory or HDD Drive.. Hope this helps.. Ian.C
SOURCE: asus zenbook wouldn't start
Computer does not boot up The problem maybe the RAM, it is faulty or just needs reseating to make proper electrical contact.
Reseat the RAM and then boot up your laptop. If it still does not boot up then remove the RAM module/s and take them to your friendly computer repair shop and get them to test the RAM for you. Just like you sometimes need a mechanic to repair your car, sometimes you do need a technician to diagnose and identify the fault or faults on your computer. Not only does a good service technican have the experience to deal with this type of problem, they also have the equipment that allows them to look at things the average computer user can't see, and he has a collection of replacement parts that can be used to quickly test individual components on your computer.
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