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How to enter self-diagnostic mode for a MC332dn Oki printer which starts up with error ?
Hi everybody,
i had a problem with my oki MC332dn blanck vertical stripe for black text printing and read that the drum might be concerned ; so i tried to clean the black drum but after remounting, i get a message inspection is required error 163, which is a toner detection error for the black toner.
The service manual give these reasons for that: toner cartridge not installed or toner slide shutter not set, but in this case the toner cartridge is installed and his slide shutter is set. The sensors seem clean and i cleaned them again.
the manual says also that this error does not occur if the printer is in the factory shipped configuration, so i wish to set the printer in this mode or disable the sensor setting, but i can't enter the self-diagnostic mode:
the normal sequence [setting] [#] [0] [1] [0] [3] [*] doesn't work, due to the status error.
i noticed that users achieved to enter this mode despite errors when they hold, whilst turning on, a special combination of buttons, depending on the printer model : which is the right combination for a MC332dn printer?
thanks for your help
Testimonial: "thanks for reply...i have the maintenance manual, but these procedure works when the equipment is in standby mode(as indicated in your link), not when an error is displayed on lcd"
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time. 2. Menu window will show "OKI USER" 3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button. 4. "Diagnostic Mode xx.xx.xx S-Mode is indicated. 5. Scroll to "NV-Ram initial" is indicated. Push ENTER. 6. Window shows "NV-Ram- Initial Table 1". 7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window. 8. Restart printer.
All toner, drum, fuser and transfer figures return to 100%.
Worked for me when I had the same error. Hope it helps.
Kedves Mindnyájatok! AZ alábbi hibaüzenet jelenik MEG AZ OKI C5600dn kijelz?jén Minden szín? tonernél. Sot MEG AZ eredeti sárga-NAL van. Chip cserével lehet orvosolni SEM a problémát. Eddigi javaslat volt: 4 db toner éS alaplap csere. Ennyiért pia con színes nyomtatót is lehetne mar venni. Tudnak segíteni? Van Valami praktikus javaslat a hibám orvoslására? További Szép estét kívánok! Lacika
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RESET OKIDATA TONER DRUM
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.
All toner, drum, fuser and transfer figures return to 100\%.
TRY THIS
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.
All toner, drum, fuser and transfer figures return to 100%
Registration Error 3
When a color registration error is detected with coarse
adjustment, or with the main-scan line adjustment.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status
does not occur in a user environment.
n
2 = Yellow
3 = Magenta
4 = Cyan
Dens Shutter Error 2
DENS SHUTTER ERR
Check 3: Check to see whether the sensor shutter opens and closes normally, by the
MOTOR & CLUTCH TEST of the self-diagnostic function. If the shutter operates
imperfectly, replace the shutter unit.
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time. 2. Menu window will show "OKI USER" 3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button. 4. "Diagnostic Mode xx.xx.xx S-Mode is indicated. 5. Scroll to "NV-Ram initial" is indicated. Push ENTER. 6. Window shows "NV-Ram- Initial Table 1". 7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window. 8. Restart printer.
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time. 2. Menu window will show "OKI USER" 3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button. 4. "Diagnostic Mode xx.xx.xx S-Mode is indicated. 5. Scroll to "NV-Ram initial" is indicated. Push ENTER. 6. Window shows "NV-Ram- Initial Table 1". 7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window. 8. Restart printer.
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time. 2. Menu window will show "OKI USER" 3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button. 4. "Diagnostic Mode xx.xx.xx S-Mode is indicated. 5. Scroll to "NV-Ram initial" is indicated. Push ENTER. 6. Window shows "NV-Ram- Initial Table 1". 7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window. 8. Restart printer.
This error comes up when the printer detects that the toner of particular color is missing. This indicated that the indicated color toner is missing from the printer(eg-- C = Cyan, Y = Yellow, M = Magenta, K = Black).
C5150 may face a toner sensor error after installing used sets of toner cartridges and sometimes even after installing new toner cartridges as well. This error can be bypassed. This can be disabled by following these steps---
1. Turn machine on while pushing and holding the (+/-), menu buttons at same time. 2. Menu window will show OKI USER. 3. Scroll to Engine Dialog Mode is indicated Push Enter button. 4. Diagnostic Mode xx xx xx S Mode is indicated. 5. ( = 2 ) . Press (- or +) button until “ENGINE - PARAMETER SET =2” is displayed. 6. Push Enter button. 7. TONER SENSOR - ENABLE is displayed. 8. Push Enter button. 9. Press (- / +) TONER SENSOR = DISABLE is displayed. 10. Press ON LINE CANCEL buttons at same time. 11. (*) is displayed. 12. Restart the Printer.
The following procedure was provided by Oki Tech support when a web search did not provide an answer. Resetting the Fuser After Replacement - When Counter is NOT Reset
First print out a MenuMap and note the fuser count, to later verify that the maintenance reset has taken affect.
To reset the fuser counter, enter the diagnostics mode and go to Maintenance Mode
Step-1 How to enter the maintenance mode.
Hold the Menu & Right arrow button while powering on the printer. Hold the buttons down until the op panel displays “Initializing”.
The op panel will display “Output Test”
Step-2 Press the down arrow three times.
The op panel will display “Maintenance Info”
Step-3 Press the right arrow.
The op panel will display “Reset Maint Reqd
Execute”
Step-4 Press the select button.
A quick flash will come up on the op panel “Resetting Maintenance Reqd”.
The op panel will then display “Reset Maint. Reqd.
Execute”
Step-5 Press the Cancel button to exit the Maintenance Mode and go back to “Online”.
This completes the process, please print out the Menu and inspect the Fuser Count it should read ‘0.’
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time. 2. Menu window will show "OKI USER" 3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button. 4. "Diagnostic Mode xx.xx.xx S-Mode is indicated. 5. Scroll to "NV-Ram initial" is indicated. Push ENTER. 6. Window shows "NV-Ram- Initial Table 1". 7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window. 8. Restart printer.
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time. 2. Menu window will show "OKI USER" 3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button. 4. "Diagnostic Mode xx.xx.xx S-Mode is indicated. 5. Scroll to "NV-Ram initial" is indicated. Push ENTER. 6. Window shows "NV-Ram- Initial Table 1". 7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window. 8. Restart printer.
All toner, drum, fuser and transfer figures return to 100%.
Worked for me when I had the same error. Hope it helps.
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