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Posted on Aug 08, 2009
Answered by a Fixya Expert

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Lettering is rubbing off my brand new LG washer and dryer!!!

The lettering on the exterior of my brand new (less than 3 months old) LG washer and steam dryer are rubbing off when I wipe down the front with a soft cloth and mild household cleaner. Very soon, I will not be able to tell which wash or drying cycle I'm choosing because all of the lettering will be gone!!! I spent a great deal of money on this system so this is VERY dissapointing to me!!

  • Cliff Price Nov 22, 2013

    WE HAD THAT SAME PROBLEM, BE CAREFUL WHEN YOU ADD YOUR CLEANING STUFF IN THE TRAY SOME IT HAS A OIL BASE AND WHEN SPASHED ON THE LETTERS THEY WILL COME OFF..WE HAD OUR PANEL REPLACED AND I CUT OUT A TEMPLATE OUT OF SCREEN PROTECTORS AND PUT OVER LETTERS...

  • Starla
    Starla Jan 17, 2018

    Mine too LG reply is poor. It is a product that cleans dirty things and uses chemicals and gets dirty. Things get spilled on it and requires being cleaned. This is poor quality, you should be able to clean this without this problem. Then the only way to fix it is replace the whole panel board. I have owned multiple washer and dryers of other brands and have cleaned them for years and this has never been a problem. May be a plastic laminated sheet should be placed over the board to protect the lettering. Since it is a problem they know about make a replacement sticker. So my choice to fix it is spend hundreds to replace the whole board which mechanically works perfectly or use a black marker and write on the face. Extremely mad and unhappy

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1 Answer

Kevin.

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  • Expert 256 Answers
  • Posted on Jan 17, 2018
Kevin.
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Go back to your supplier, after 3 months this should not be happening and the machine will definatly still be covered by warranty.

5 Related Answers

Anonymous

  • 210 Answers
  • Posted on Jun 03, 2008

SOURCE: "CD" ERROR ON LG WM-3677HW Front Load All-in-One Washer / Dryer

CD means cool down, press the pause start button, the door lock will open. It is an anti crease cycle. It mentions it in the owners manual, but it is hidden deep in the drying section.
Sgt 48

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Anonymous

  • 958 Answers
  • Posted on Sep 28, 2008

SOURCE: Clear greasy stains appearing on clothes from brand new LG front loading washer

the grease i'm sure would be coming from the machine. look at the water solenoids, detergent dispenser, dispenser solenoids, everything with rubber hoses.

they do put a clear grease just to insert the hose easier in the plant. and if it was not removed during QC, then it would come out now as you uses it.

tnx 4 using fixya,


drcool

Anonymous

  • 1 Answer
  • Posted on Jan 15, 2009

SOURCE: My LG WM3431H All-In-One Washer and Dryer won't dry

Thanks to CoolTech for pointing me in the right direction, I just finished a full clean out and diagnostics test and my dryer works once again.

This repair isn't rocket science nor is it a good idea for the mechanically timid. I managed to get the critical parts out for cleaning and back in properly with just a phillips head screwdriver and a pair of pliers for the spring type hose clamps so it's not a matter of custom tools.

You have dig pretty deep and remove an awful lot of cabinet parts, fans, heater assemblies and something like 30 or 40 various screws to get to the condensor duct and bellows to clean them. Sure enough my condensor duct was jam packed with lint. Once removed I was able to clean it with a creatively bent coat hanger, but a semi flexible bottle brush/pipe cleaner about 18 inches long and an inch or so brush diameter would be a better tool.

If you want to tackle this job, and again it sounds daunting but isn't to someone with reasonable mechanical skills you should do yourself a favor and buy a copy of the factory service manual. I got mine on line from these guys: http://www.manualuniverse.com/ but there are probably other sources including LG if you search by the model number.

In addition to some less than obvious disassembly instructions the manual tells you how to trigger the self test mode and how to interpret the results, gives you good information on cold state resistance tests you can do on relays, heater elements, sensors, etc. and provides a good troubleshooting guide for a variety of problems.

All in all the job took me about an hour and a half and was pretty straightforward except for the last mounting screw for the condensor duct which is hard to get to and requires some effort to remove and replace but again I did the whole job with a standard medium sized screwdriver so it's not impossible.

Good luck and if you're having this problem and like me you don't have any local repair folks who'll touch it (not many of these all in ones in Wyoming) then I'd get your hands on the manual and dig into it. It's not fun, but not too hard either.

-Dave

Anonymous

  • 1 Answer
  • Posted on Jun 02, 2009

SOURCE: LG washing machine has AWFUL mildew smell

Don't know if this is the same as your problem, but I had a Kenmore washer, (made by Whirlpool) that did the same thing. It was a high efficiency model without an agitator. I finally found out that this type of washer never drains completely but always has some water left in it. This water is somewhere internal that cannot be seen unless the machine is taken apart. That water goes bad and stinks. Everything smelled like mildew and for some while my husband thought I was was washing clothes and leaving them in until they dried. I ended up having to just buy a new machine and when the stinky washer was taken away, just tilting it caused all this foul water to come out everywhere. Also I found this on the internet http://www.consumeraffairs.com/homeowners/lg_washing_machine.html
scroll down and see how other people feel about this machine. I decided that instead of buying the newest, latest, greatest, with all the bells and whistles appliances, from now on I will buy the time tested, plain jane models.

Ronald Walls

  • 98 Answers
  • Posted on Jun 06, 2009

SOURCE: Spots on clothes after washing

Put another filter on before the washer. Try to find out if it is in the hot water or the cold. If it is the cold try a filter. If it is the hot, replace your hot water tank.

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