Sounds like the defrost drain at the bottom of the freezer section is frozen over and clogged.
shut the refrigerator off, remove the food in the freezer
remove the shelves
remove the lower panel on the rear wall
at the bottom is the drain pan with a hole
my guess that it is full of ice?
use hot sink water and remove the ice
then use a turkey baster to clear the hole and the hose.
If the water still won't drain your going to have to manually clean the hose.
SOURCE: Icing up in bottom of the freezer
machine has a defrost issue, defrost mi metal or defrost timer
SOURCE: Frigidaire plhs267za side/side water dispenser leaks while ice maker cycles
You have a bad diode on the water valve connection frigidaire has a kit for this fix..
5303918287, 5304418384 DIODE KIT frigidaire
SOURCE: Water leaking from freezer
Check for a blocked defrost drain. Take the panel off at the back of the freezer section and find the small hole at the very bottom center below the cooling coils. Use hot (but not boiling) water and a turkey baster to flush it out until water runs through it. (it will go into the defrost drain pan, where it will evaporate)
This will prevent water from comming out the freezer door and leaking onto your floor and running down your copper pipe to the basement.
SOURCE: Viking freezer leaking
you have a clogged drain, it is either clogged with ice or some kind of debris, thaw the freezer out and push a length of weed trimmer line down the drain. The drain is accessible by removing the back wall of the inside of the freezer. If there is no clog then the drain may be freezing up, if that is the case, take a piece of 14 gauge romex wire and loop it several times around the heating element at the bottom of the evaporator and push a few inches of it into the drain, this will get hot and transfer heat when it goes into a defrost cycle which is where the water is coming from in the first place
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