Panasonic VIERA TH-65PV500 65 in. Plasma Television Logo
Posted on Jul 10, 2017
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Panasonic Viera TH-42PX600B, menu and channel info

Hi, our Panasonic Viera TH-42PX600B is about 3 years old, previously no problems but now the menu and channel info keeps freezing. I can't get into the DVB update menu to see if an update will help as menu page fails to load and pressing exit/any other button has no effect. Channel info is slow to load and we keep having to switch the TV off to clear the screen as its so slow to load it just gets stuck on the screen. Any ideas?

1 Answer

The Knight

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  • Panasonic Master 76,851 Answers
  • Posted on Jul 10, 2017
The Knight
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Joined: Oct 14, 2010
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Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Pull up older posts.
http://electronicshelponline.blogspot.com/
In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
Before going further; try a hard reset first. If it does not help you, replace the main digital board. There are two methods to reset TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; visit the site linked here.

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Jun 16, 2009

SOURCE: Have no volume on only one channel on Panasonic TH-42PX60U

Try the SAP - same thing happened to me and had to cycle through the audio tracks to get audio back on for that one channel. Good Luck!!!

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Anonymous

  • 1 Answer
  • Posted on Jun 24, 2009

SOURCE: Panasonic viera has flashing channel info in upper left corner

I had this exact same issue just yesterday. Channel info would flash intermittently. While set was in this mode, could not enter menu, change channels, etc. from remote or front panel controls. Similar to tjh492, I thought it might be an overheating issue. But unplugging the Viera and waiting for set to cool made no difference.

I then remembered that this issue popped up the instance I surfed to a particular channel (FWIW, 26-3 "Me Too" on Comcast here in Aurora, Illinois, USA). I had a hunch that there might be an issue with the signal on the channel that prevented the Viera from properly syncing, so I decided to unplug the antenna cable. Once I did that, the channel info displayed steady. I was then able to change channels (of course screen was blank as antenna cable was unplugged) and enter the Viera menu. I immediately went to channel set-up and manually removed channel 26-3 from the channel list. After reconnecting cable, Viera was back to normal. Since I'm not a big fan of "Me Too", problem solved :)

Not sure why a digital channel sync issue would effectively make the Viera remote and front panel controls inoperable. Pure speculation, but it could be that the Viera microprocessor was overloaded trying to sync to channel and this prevented any interrupts from remote or front panel controls.

Anonymous

  • 178 Answers
  • Posted on May 13, 2010

SOURCE: I have a Panasonic Viera TH-50PZ80U Plasma TV for

The A board is defective. Part # TNPH0721AFS $232.95 click on http://www.partstore.com/SearchResults.aspx?q=TNPH0721AFS&x=24&y=8

Anonymous

  • 178 Answers
  • Posted on May 20, 2010

SOURCE: Panasonic Viera TH-50PX60U Plasma is stuck on one

Forced to factory default: press and hold [VOLUME ( - )] on the TV and press [MENU] on the remote 2 seconds. Exit: Unplug Power to reset.
If it does not help, the main board need to replace. For further questions, please add your comment.

Testimonial: "Thanks TV Help-Dave! Your solution was right on the money. Speaking of money....This site just saved me a $79 service fee. Great idea for a website!!"

Anonymous

  • 24 Answers
  • Posted on Mar 01, 2011

SOURCE: how do you delete unwanted digital channels we

Go to Setup, Tuning Menu, Analog Program Edit, Select the Channel to Edit and set it to skip the channels you don't want to see anymore.

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Second hand price is difficult to say, probably about $500. If the unit is in good shape it does not go down too much.
New RRP is over $1000, offers however start at about US$600 (about £400 in UK). Probably you can find a little cheper in Ebay.

Here a link: Panasonic Viera TH-42PZ80U

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Forced to factory default: press and hold [VOLUME ( - )] on the TV and press [MENU] on the remote 2 seconds. Exit: Unplug Power to reset.
If it does not help, the main board need to replace. For further questions, please add your comment.
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Panasonic viera has flashing channel info in upper left corner

I had this exact same issue just yesterday. Channel info would flash intermittently. While set was in this mode, could not enter menu, change channels, etc. from remote or front panel controls. Similar to tjh492, I thought it might be an overheating issue. But unplugging the Viera and waiting for set to cool made no difference.

I then remembered that this issue popped up the instance I surfed to a particular channel (FWIW, 26-3 "Me Too" on Comcast here in Aurora, Illinois, USA). I had a hunch that there might be an issue with the signal on the channel that prevented the Viera from properly syncing, so I decided to unplug the antenna cable. Once I did that, the channel info displayed steady. I was then able to change channels (of course screen was blank as antenna cable was unplugged) and enter the Viera menu. I immediately went to channel set-up and manually removed channel 26-3 from the channel list. After reconnecting cable, Viera was back to normal. Since I'm not a big fan of "Me Too", problem solved :)

Not sure why a digital channel sync issue would effectively make the Viera remote and front panel controls inoperable. Pure speculation, but it could be that the Viera microprocessor was overloaded trying to sync to channel and this prevented any interrupts from remote or front panel controls.

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No sound on some channels

Had same problem on Viera 3D Plasma TH-P54VT20A
Select Sound from setup menu and ensure SPDIF Selection is set to PCM (not Auto)
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