My side by side GE frig model # PSS26GRE SS makes ice but the auger will not turn to dispense the ice. I tested the solenoid and the part that turns the auger in the ice bin and it tested fine. I am being told that I need to purchase the entire ice making unit to repair it. Do I do this or can I just troubleshoot and find the part?
Hi,
The first step you need to do is to turn the water off to the refrigerator so it quits making until you get it fixed.
If your fridge has the control boards in each side of the freezer cabinet that controls the icemaker, then you have a failed board. If you have a standard icemaker with the metal shutoff arm then you have a failed motor module in the icemaker. You can remove the icemaker and unplug the wiring connector from it so you can leave the water on to the dispenser.
Thank you for contacting Fixya.com
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Do you get any noise when you push the handle for CRUSHED ice ? Like a hum ? DO NOT REPLACE THE ENTIRE UNIT FOR A SIMPLE PROBLEM LIKE THIS . With just a little more information it can be solved .
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