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Fridge freezer side by side running constantly but not cooling.

I have a 3LSC8255EQ0 side by side, once defrosted it appear to work ok.

after about a week or 2 the fridge stops cooling and the freezer follows. then ice can be seen forming on the white back panel of the freezer (this is now fridge temp.)if i defrost if for a day, it will work again as described above. and the cycle continues.
what can the problem be?

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Make it a habit to defrost it every week. You see, when ice forms around the evaporator tubes (which runs around the walls of fridge and freezer), heat exchange reduces (that means heat is no longer absorbed from the things inside the refrigerator) and cooling stops. See whether freezer walls or fridge walls are damaged. Do not use knives or any other sharp tools to remove ice. Do not forcefully remove items that are difficult to take out from the freezer. Defrost and remove them.

Posted on Aug 12, 2009

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