I need to print both sides of a post card but the hp printer im using won't do it

im having the same problem. does anyone have a solution???

Try using the HP Print Diagnostic Utility in Windows.

other option is uninstal/install.

If you need more help post back!
Thumbs and testimonial are welcome!

I assume that you attached the two-sided printing accessory (duplexer) to your product:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01909142&cc=us&lc=en&dlc=en#N428

The duplexing has to be set in the printer's
Printing submenu

DUPLEX OFF/ON

This item appears only when an optional duplexer is installed. Set

the value to ON to print on both sides (duplex) or OFF to print on

one side (simplex) of a sheet of paper.
The default setting is OFF.


Print on both sides (Duplex) Click Print on both sides. If you will bind the document along
the top edge, click Flip pages up.

User manual:

http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c01295101/c01295101.pdf

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe




I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Thanks for visiting FixYa!

Depending on the program you are using to print your gift certificates, try this-

1) Open the program and open the file you use for your gift certificate.
2) Click on 'Layout' then 'Page Set Up' (probably found in the top menu bar by the right side of, FILE.)
3) Select 'Landscape' and then select, 'Custom'.
4) Enter 5x7 for height and width.
5) Enter the information you need in the data field, (ie, name address, etc.)
6) Select, Print.
7) When the 'Print Manager' box opens, click on, 'Properties'.
8) Click on, 'Type' and choose, "Envelope'.
9) Click on, 'Size' and choose 5x7. - and click, OK.

Your printer should have a slide where the paper is inserted. Place one of the 5x7 cards in the slot just as you would an envelope and slide the slider until it is 'close' to the card but not directly against the card.

Click, 'Print'. The printer should recognize the card (due to its thickness) as an envelope and print it.

No, since it is thick paper the fuser needs time to recover lost heat.

Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English).

If you need more help come back.

Post / thumbs / testimonial are welcome!

Try Using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English)

If any more problem encounter,post or thumbs back. .

This link may not help you to print duplex, but it will possibly explain why you're having problems...Make sure you fan the paper before loading it. You might try putting a fan on it to dry out the ink as it prints...or try a heavier paper. Good luck! If you google duplexer feed problem you'll see this is the subject of numerous patents and attempts to resolve the very difficulty you are having.
(Maybe another of the same model would work better? Hp should exchange it if it's not working, no?)

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

just leave your paper type as Plain Paper,
and if your printing out a 5R size photo or photo sizes not exceed on Letter size paper, just leave the paper sizes using Letter,
print on both sides set as OFF.
then just customize the printing quality for a good printing result.
then load or place your photo paper properly on the paper tray to avoid jam.

you have to change the setting on the printer. goto start, control panel, printer and faxes, choose the printer your using and right click your printer and click on printing preferences. change the size of paper that you want and click apply. It may be alittle different on mac but find where your printer is and change the settings. I hope it works for you.