Thanks for all the helpful information! First of all, I think you have a TVS/TVM voice mail system. That's good, but what does the lady say when you dial 265 or 165 from either your phone or a phone that works?
If you have voice mail set up, the prompt would be to "Enter your password then #" or "You have X new messages" if you don't have your password set. If you don't get ANY of those on your phone, but do on someone else's, you don't have a mailbox.
Mailboxes are added from the System Owner's mailbox (999) by
option 6 then 1. Once you have a mailbox, you do use option 5 and 3 or 2 or 1 for Name, Password, and Greeting.
Since there is little difference between the models of voice mail, I have attached a TVS-50 manual. The instructions for adding a mailbox start on page 280 (or use the System Manager's Guide tab on the left).
http://public.carl.airpost.net/TVS/TVS-IM.pdf
With any luck, you'll get voicemail too :-)
Carl
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