Zoom error? Hello,The camera shoot (lens) will not open and extend, it stays shut, likes it's stuck or something. I think it just may be broken now, but maybe not. On the LCD it displays "Zoom error". I tried brand new batteries, neg. Is there hope? Could you call me or email me?Phone: 360.652.5409Email: [email protected]

https://www.youtube.com/watch?v=Q_Kd6xN45QA

Zoom error/ lens cover is stuck in open position

The E18 error is an error message on Canon digital cameras. The E18 error occurs when anything prevents the zoom lens from properly extending or retracting.[1] The error has become notorious in the Canon user community as it can completely disable the camera, requiring expensive repairs.
A quick internet search for "E18" + "canon" quickly reveals hundreds of similar complaints.
ConsumerAffairs.com reports that the "lens has a feature called bellows claw, which is a gear that physically extends and retracts the lens. A piece that holds the lens, the barrier plate, is not large enough and can sometimes cause the bellows claw to malfunction, resulting in a stuck lens". The result is a black screen that only contains the error message, E18. Another problem mentioned on the site blames a sticky iris in the lens, caused by grease entering inside from the microphones built into the lens. The buildup freezes up the ability of the lens to open.

There is some kind of grit or something in the lens gearing mechanism, preventing its movement. Take it to a repair facility, or replace it.

Hello
When I switch my camera on I get the message on the screen "Zoom Error" the lens do not extend as normal but stay shut. Can you help please

I had exactly the same problem. Lens stayed open, when powered on you get three beeps and nothing. I found when I pulled the lens out a little harder it gave a little click. When I powered on it worked perfectly.

Hello, Sounds like you have a drive motor/gear assembly malfunction,this type of failure is costly to repair.
Best Regards, Russell

It seems as a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

It sound like a problem with the zooming mechanism, does your camera was dropped down ? In case it dosen't, since your camera is still under warranty, best thing will be sending it to the appropriate factory service center for repair the problem. Good luck!

if you spill any thing, like a soft drink,tea,coffee,etc. anywhere around the camera, when the lens barrel is open, it will cause it to stick when it is closed. so when it dries, you are stuck. put fresh batteries in, and with a rubber mallet, lightly tap on the face of the lens, when the camera is powering-up. do not hit it hard. after two taps, my camera lens opened up. you can clean the barrel with some wd-40, with a q-tip swab. use very sparingly. and next time, be very careful where you lay-down your camera. you never know......