How do you collapse the buggy? - Mountain Buggy Urban Elite Double Stroller

Hi Lindsay

Not something we can advise you to repair yourself. Chassis would need to come in for our engineers to provide inspection / repair. If it is a 2008 model or younger we can provide this service. Standard charge is 39.99GBP and this does include courier collection & delivery of the product. Contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to book it in.

Hi Charlotte,

We would recommend you contact Hauck for assistance.

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you can get your phil n ted repaired at www.buggypitstop.co.uk

I believe this will close like our Wendy Bellissimo. On the back, there may be 2 black pieces that are about an inch apart, one above the other. Our stroller is a single, so I don't know if yours has 2 closing mechanisms, but with ours... We squeeze those 2 black pieces together while pulling them upward and the stroller will collapse. I hope this helps!

Hi,

THe Mountain Buggy is very simple to fold. Level with the footrest, there is a black plastic button (either side), these simply push toward the back of the pram and hey presto! The pram will collapse. To make this as small as possible, keep the front two heels on swivel so that they tuck neatly underneath and the handle bar adjusted to the lowest position.

See this link to help a little more.

http://www.mountainbuggy.com/customer-support/how-to-use/

I hope this helps.

lift the black bit on the back at the bottom with your foot, and press the black handle that sticks out on the right hand side down,

Take off the front wheel, this allows the buggy to fold a bit tighter and lock. You now should be able to push the grey button to unlock it.

I will try to explain this best I can without actually having it in front of me. First off, start on one side or the other, doesnt matter which, take the top of your foot and pull up on the metal supports on the bottom of the back side of teh seat. You want to pull up in the center, under where the plastic "step" looking piece is. repeat this on the other side. Then you will push down on the littel lever that sticks out of the right side of the buggy. This releases the lock. Usually, you will then have to pull up again with your foot in the same place as before and push the handles of the stroller forward. The buggy should collapse. You may try some 3-in-1 oil, silicone spray or Pledge furniture pilish on the lever and "joints" to make it fold a little more smoothly.

you need to lift the collapsing mechanism and pull top part of pram upwards. it will click into place. then you need to press buttons on handle at same time to release handle to adjust it to height you want.

I have the User Guide, I can photocopy and post to you if still required?