Question about LG Cell Phones

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Firmware crash I have a LG V20, the screen is (showing stuck on some latest LG firmware update. Nothing happens. It wont connect. Shop told me its crashed. How do I fix, even hard to turn off or on. Quite new phone. This is in Perth Australia. Phone repair shop could not fix or reset. Totally frozen !!

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  • LG Master
  • 66,072 Answers

BIN IT AND GET NEW PHONE

Posted on Dec 04, 2019

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Posted on Jan 02, 2017

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Anonymous

SOURCE: Crash

I had the same problem with my HDD060 (hard drive clicking sounds & Philips frozen logo). I just kept it plugged into the computer - finally after 15 minutes the player was delected. Who ever writes the firmware for these should be shot! and i'm using the latest firmware too. Good luck.

Posted on May 13, 2007

Anonymous

SOURCE: Frozen solid

i have the same promblem i was listening to my music and it had full batteries and it just shut off this is so bull like i think i have to return it and buy something else!!

Posted on May 18, 2008

Fixe_You

Jalal Sordo

  • 1800 Answers

SOURCE: kyocera strobe phone crashed

uptading firmware will solve trhis kind of probllems!

Posted on Mar 27, 2009

LG_Authority

Henk Muskita

  • 65 Answers

SOURCE: HOW TO FIX YELLOW REFRESHING SCREEN AS MY LOCAL MOBILE PHONE SHOP HAS FAILED TO BE ABLE TO RE FLASH THE FIRM WARE PLEASE HELP

a2ee4a7.gif LG_Authority

conect your phone with the usb port.
start in windows the program EFS MEDIA BUILDER by AKOM1976.

select connecton and after that you choose efs explorer select connection.

Now you see the files on your phone
maye there is a folder named as TOTO
be sure that this folder is on your phone!!!
If it does delete the folder named as LGAPP
after that rename the folder named TOTO to LGAPP

richt click and choose refresh.
now exit the efs program.

Turn your phone off and then after a few seconds on
the phone will startup normaly as always and its normal asual.

I hope this will work or you have to back up with the LGMDP euro
an after that choose restore and choose the image file *.nv2

This will work!
you can try a software update at http://nl.lgmobile.com/web/web.product.manualSoftwareRF.laf
This software update is at your own risk.

Choose your model of your mobile phone and download it.
Fallow the instructions by the software update be patience
if you don't see anything it take a few moments.
Comment posted on May 04, 2009 No you have to see that the folder already exist on your phone
LGAPP and a nother folder TOTO if the phone starts up and you didn't switch the folder it make a new folder LGAPP without the programs so all the folders in the folder LGAPP are emty.

So thats why you have to be sure that the folder TOTO is already exist on your phone.

And if you have a backup of the folder TOTO you can check if the maps are empty or not.


These files have to be in the map toto on your pc.
These are the file names that is logged by EFS explorer, you can see the folder names and the files that are in the folder map exist

Check if these file are located in the folders of your phone if not
delete the emty folder LGAPP and make a new folder named TOTO open that folder.

Now read the files that is on your pc in the map TOTO.


This folder have to be the files in it and doesn't suppose to be empty.


The files you need to see on your phone with EFS explorer looks like this:


LGAPP
LGAPPCommon
LGAPPCommonPlanet3.bmp
LGAPPCommonPlanet3.bmp
LGAPPCommonTV.bmp
LGAPPCommonTV.bmp
LGAPPDRM
LGAPPDRMCERT
LGAPPDRMCERTCERT
LGAPPDRMCERTCERTdevelopcert.cer
LGAPPDRMCERTCERTdevelopcert.cer
LGAPPDRMCERTCERTdevicecacert.cer
LGAPPDRMCERTCERTdevicecacert.cer
LGAPPDRMCERTCERTdevicecert.cer
LGAPPDRMCERTCERTdevicecert.cer
LGAPPDRMCERTCERTdevicepkey.cer
LGAPPDRMCERTCERTdevicepkey.cer
LGAPPDRMCERTCERT ootcert.cer
LGAPPDRMCERTCERT ootcert.cer
LGAPPDRMCERTcmla
LGAPPDRMCERTcmladevicecacert.cer
LGAPPDRMCERTcmladevicecacert.cer
LGAPPDRMCERTcmladevicecert.cer
LGAPPDRMCERTcmladevicecert.cer
LGAPPDRMCERTcmladevicepkey.cer
LGAPPDRMCERTcmladevicepkey.cer
LGAPPDRMCERTcmla ootcert.cer
LGAPPDRMCERTcmla ootcert.cer
LGAPPDRMDPRO
LGAPPDRMDRMCERTTYPE.TXT
LGAPPDRMDRMCERTTYPE.TXT
LGAPPDRMID
LGAPPDRMIDSYS
LGAPPDRMISAMDB
LGAPPDRMISAMDBCertDB.bin
LGAPPDRMISAMDBCertDB.bin
LGAPPDRMISAMDBCertDBKey_CTYPE.bin
LGAPPDRMISAMDBCertDBKey_CTYPE.bin


Etc.




[ File Renamed ] LGAPP->TOTO

These files are on the pc:

TOTO
TOTOCommon
TOTOCommonPlanet3.bmp
TOTOCommonPlanet3.bmp
TOTOCommonTV.bmp
TOTOCommonTV.bmp
TOTODRM
TOTODRMCERT
TOTODRMCERTCERT
TOTODRMCERTCERTdevelopcert.cer
TOTODRMCERTCERTdevelopcert.cer
TOTODRMCERTCERTdevicecacert.cer
TOTODRMCERTCERTdevicecacert.cer
TOTODRMCERTCERTdevicecert.cer
TOTODRMCERTCERTdevicecert.cer
TOTODRMCERTCERTdevicepkey.cer
TOTODRMCERTCERTdevicepkey.cer
TOTODRMCERTCERT ootcert.cer
TOTODRMCERTCERT ootcert.cer
TOTODRMCERTcmla
TOTODRMCERTcmladevicecacert.cer
TOTODRMCERTcmladevicecacert.cer
TOTODRMCERTcmladevicecert.cer
TOTODRMCERTcmladevicecert.cer
TOTODRMCERTcmladevicepkey.cer
TOTODRMCERTcmladevicepkey.cer
TOTODRMCERTcmla ootcert.cer
TOTODRMCERTcmla ootcert.cer
TOTODRMDPRO
TOTODRMDRMCERTTYPE.TXT
TOTODRMDRMCERTTYPE.TXT
TOTODRMID
TOTODRMIDSYS
TOTODRMISAMDB
TOTODRMISAMDBCertDB.bin
TOTODRMISAMDBCertDB.bin
TOTODRMISAMDBCertDBKey_CTYPE.bin
TOTODRMISAMDBCertDBKey_CTYPE.bin
TOTODRMISAMDBDCtxDB.bin
TOTODRMISAMDBDCtxDB.bin
TOTODRMISAMDBDCtxDBKey_DID.bin
TOTODRMISAMDBDCtxDBKey_DID.bin
Etc.


and its fine to have these as my back up.
If your folder LGAPP on the fone is emty don't worry write the files from your pc to the phone Make a folder named TOTO.

and write all the files include the foleders in to TOTO at your phone.

When you fineshed. Rename LGAPP >> XLGAPP

Rename TOTO >> LGAPP.

Delete the folder XLGAPP.

Refresh and disconnect and you will see the phone startsup in
a normal mode. As you can see I delete th folder LGAPP that was empty.4f0b046.png
Now I read the folder that is back it up on my pc to the phone.
391fe7d.png
Now when its finished I renane that folder to LGAPP.
4843641.png
When yo finished diconnect the phone by clicking disconnect.


52dbd8e.png
So the phone start automatical again and now its running in norma
mode asual. I hope this will work for you.

Posted on May 08, 2009

manishkr31

Manish Kumar

  • 95 Answers

SOURCE: SAMSUNG E250i sim crash problem

hi, don't panic! You mobile phone is fine, problem is with the sim card. Try inserting sim card in some other phone (Try Nokia) it will definitely work. If you dont hav different mobile phone then carry your sim card to customer care and they will change the same and give you duplicate sim. They may charge something for duplicate sim card.

Posted on Sep 19, 2009

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03f7aa0.jpg
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