Sir,
This has been an issue with the latest QBi 2009/10 version &
also some of the versions prior for which there is a patch available
for Advantage members, on the Quicken website, however I doubt that
those patches will help you because they're only relevant to version
2006/07 upwards!
The other fixable issue (as you've discovered) was the losing of the
Payroll/Contact Name & Number which you need to make sure is
present prior to submitting electronically.
If it still won't go
through, unless you're on a later QB version, you may have to resort to
writing the PAYG Summaries manually & sending them via "snail-mail"
Thanks
good luck
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