My iphones screen is black with the apple logo and won't move on from there i can't turn it on or off i can't even restore it helppp!!!!
Hi,
Some useful tricks,
1.) Try pushing and holding the power and home buttons for 25 seconds.
2.) Try connecting to iTunes and do a full restore?
a. If you are experiencing the same, try this:
b. Hold buttons sleep + home until iPhone turns off;
c. Open iTunes;
d. Hold home button and plug the phone to your computer. The phone will turn on and the iTunes + Arrow + cable screen will appear.
e. ITunes will recover you phone from unsuccessful recovery process.
Please let us know if that was helpful enough.
Good Luck & Thanks,
Shiv.
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