Samsung side by side American style fridge/freezer

Something here should cover your problem.
side by side refrigerator ice on freezer floor YouTube

Contact the manufacture, it is most likely going to be covered under warranty. If the knob is not removable, (check for a set screw on the side of the knob it will take a small allen wrench) Then the thermostat (temp controller) will need to be replaced, if it isn't a style that you can calibrate.

have you tried cleaning the condensor coils.

samsung have a 2year warranty - you should call them ..

if not try this guy

samsung fridge freezer problems on youtube


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its the compresor packed up,,,if this compresor is not pumping freezer gas around the pipe work the freezer wont work sorry but a new compresor is not a cheep thing to have fitted as it will need a re-gas as well

ambient temp 10/35 degrees C.not in direct sunlight,
did you use a level to make sure that it is level in all planes,just to make sure all the door seals are tight,
(look along the seals to make sure)the unit should be left on for at least 24 hours in its chosen position with the doors shut,then check temp,it could take another 12 hours to settle down once loaded.Also make sure that its not touching the wall cuts down on vibration.
once checked,if still not right call samsung..they are good.

hi there,

you have 2 problems:

frist check the freezer thermostat and make sure that it's set to at least 5 or 6. if that is okay and you still have this problem, you may need to have the thermostat replaced and maybe more.

as far as the icemaker, if it's just the ice part that does not work, i would recommend checking the valve and water line coming into the icemaker.

can you tell me if this is a side by side or a top or bottom mount freezer? if you have the model #, that would be great.

Sounds like a blocked defrost drain. By "American" I presume you mean side-by-side.
I had a similar problem with a freezer-on-top style Samsung. The solution to that was to defrost the freezer, remove the false backing plate in the freezer (required removal of the ice cube tray. the panel just pops out with a bit of pulling). The drain hole beneath the freezer coils was blocked with ice. This drain passes down into the fridge and then out the back of the fridge into the evaporation pan next to the motor. There is a collector pan under the freezer coils, this and the drain hole were filled with ice. When the freezer goes into its self-defrost cycle the water collects here and then overflows into the fridge.
I removed the ice with hot water/vinegar mixture (so it doesn't re-freeze immediately) and simultaneosuly used a bit of chiselling with a screwdriver to clear the drain plug. I did this from inside the fridge working up the drain hole into the freezer. The whole job took about an hour.

you have a bad control or bad sensor

Service:
http://mrappliance2.reachlocal.net/land/
http://www.sears.com/sr/service_order/so_productinfo.jsp
DIY repear and diagnosic help:
http://www.acmehowto.com/howto/appliance/freezer/freezer.php
http://www.repairclinic.com/0047_3.asp
http://www.fridgedoctor.com/