I have hp 1402 psc all-in-one. when i install the software then during installation it shows a messaga that "found new hp'REFLASH'device" and ask to install hp officejet 'REFLASH'. but pc could not find it from cd drive or from internet.please help me by telling that what to do.
Alot of people are having the same problem with the hp printers i have looked at many printers with this problem and the most i have solved with reinstalling the printer to the computer you can do this by going to tcontroll panel > printers > right click and delete printer
then reinstall the printer using the disk or by clicking add new printer
im sorry but this is all the information i can provide on this problem
In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken .
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