Individual parts (and the parts list) are availble from Bogen-
http://www.bogenimaging.us/Jahia/site/bius/cache/off/pid/14084
You can get the parts list from:
http://www.manfrotto.com/Jahia/spareparts/site/manfrotto/cache/offonce
but the "search" doesn't seem to work when you put in the code (3218), so you may have to scroll thru the 1300 docs til you get to yours- are you sure it's a 3218- they don't show one, but they show a 3216
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