Most Hoovers have a 10mm bolt down inside the agitator. Remove the fabric softener dispenser from the top of the agitator, and look down the centre of agitator. You need a long extension socket to undo the bolt (anticlockwise). Be careful not to turn bolt too hard- sometimes the bolt is seized where it goes into top of gearbox, and if you turn bolt too hard, you can break the bolt. Once bolt is removed, agitator just pulls straight out
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