Tom TOM DOESNT CHARGE OR TURN ON.iT WAS FIXED LAST

What is your charging method? In car or house hold plug? Suggest that charger is not working (Green) if light on Tom Tom (at bottom near charger lead) is not lighting. Check your charger and see if you have an indicator light on it showing it is on. If yes, plug in Tom, then press and hold the "on" button for 15 seconds constinuously. Tom Tom should reboot.

No, then tom tom cannot recharge when the car is not on. You need to turn on the car before your tom tom can charge. The battery gets to charge the tom tom when in use. Once the car is turned off the gps will not charge. You can try out a practical by turning off your car and plugging the gps to see if it will work. Or the cigarette lighter, does it work when the car is turned off. Since the cigarette lighter does not turn on when the car is off, then it means it gps cannot charge once the car is turned off.
Hope this information helped you!

The internal rechargeable battery has failed; they don't last forever.

Just search "TomTom One XL battery" and you'll find the the parts and step by step guidance on what to do.

Hi, leaving the unit in the cradle exposed to the sun during hot days has been known to fry the battery causing loss of battery capacity. perhaps this could be your problem. I replaced the battery in my last GPS 4 times because of this before I analysed the problem. This will most likely be outlined in your user manual too. You might also compare the output capabilities between your blackberry and tomtom charger - it is entirely possible that you are starving the unit of a decent charge if the blackberry charger is not to the same current capacity as the tomtom charger.

If it is a tom tom that has an SD card then remove it and try to boot it up. Also just leave it plugged in to charge up for a few hours before you switch it on

Hi,

Please connect your tom tom to the power adapter first.Get a paper clip and press the reset button under the SD card slot of your tom tom.Reset button is a very small small hole at the back near the sd card slot.Keep pressing the reset button for 2mins and also press the power button till the light comes on.

This should fix the issue.Let me know if you need any more help.

I had some problems with the 920. It started to not turn on. The it just died completely. After opening the case and testing the battery. I concluded the battery was dead and Un-chargable.

Which is most likely the case with yours.
Try this first. Then contact customer support.

1. Check that the battery is charged properly.
   Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
   
   
2. Remove the SD card
   If your device uses an SD card, remove it.
   
   
3. Reset your device.
   Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.
   
   
4. Turn your device on.
   Press the On/off button for at least 5 seconds.
   
   
5. Insert the SD card
   If your device uses an SD card, insert the SD card

Unless you are good with electronics. Then id change the battery myself. I used a cell phone battery.
It has worked for the last year.

Regards and I hope this helped.

James
Sketchlab.com

Can I charge my tom tom on the computer?

Try giving it a full charge. I used different model Tom Tom that would not turn on even if plugged in until after the battery was recharged.

I had the same issue. I used a paper clip to press the reset button on the bottom of the device.

I hope that works for you. Good Luck