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Anonymous Posted on Aug 26, 2009

I have an i pod touch and i forgot the passowrd i tried soo many times to rememmber the password that it got disabled :( sooo when i connect it to itunes it says please enter ur password to connect to itunes but i forgot my password soo theres nothing to do can you please help me because its been like this for at lease 4 weeks know and its very upsetting thank you

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  • Contributor 17 Answers
  • Posted on Aug 26, 2009
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Forgotten Password
If your iTunes Store account uses an Apple ID to sign in, you can reset your password by clicking here.
If your iTunes Store account uses an AOL screen name to sign in, you can reset your password using AOL's password recovery tool.
Change Password
You can change your Apple ID password through your iTunes Store account by following these instructions:

  1. Open iTunes.
  2. Click iTunes Store in left hand side of the iTunes window, below Devices.
  3. Choose Store >Sign In.
  4. Enter your Apple ID and password, then click the Sign In button.
  5. Choose Store > View My Account.
  6. Enter your account's password, then click the View Account button.
  7. On the Apple Account Information page, click the Edit Account Info button.
  8. Enter your new password twice.
  9. Click the Done button.
  10. Click the Done button at the bottom of the Apple Account Information page.
Note: If you think that someone else has access to your account, please change your account's password by following the steps above. To increase the security of your account, your password should be more than eight characters long and include both numbers and letters.

You can also recover your password by clicking this link. It will take you to the page where you can reset it:

https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa

I hope this helps!

Testimonial: "thanks soo much and it worked !!!!!!"

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I pod disabled due to wrong password forgot it

If you have the original computer it was synced to, you can plug it in and it should allow you more chances to try password. If not known, you will have to restore it using that computer. Shut down iPod, with iTunes on and cable plugged into computer, WHILE HOLDING THE HOME BUTTON DOWN, plug in cable into your iPod .... it will turn on, keep holding the home button for 10 seconds and then it will take you to the restore screen. iCloud password will be required if iCloud was loaded.
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Apple say if you connect your ipod to itunes a pop-up should appear saying do you want to change your pin
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My i pod touch says "i pod is disabled- connect to itunes, had forgotten password and thought it was this and it was not and now thats what it says and can't do anything with it now

if you have forgotten your password, then the only solution is to restore it. this means that it will restore the ipod to its factory default settings, with all the music, vidoes, etc. deleted off of it. instructions are here http://support.apple.com/kb/HT1414 Hope that helps
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The iPod touch was disabled because the wrong password was entered too many times.

Connect the iPod to the computer you normally sync it with. After that you will be able to unlock it.
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I pod is disable , unable to unlock using password

  1. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPod touch to turn off.
  2. Press and hold the Home button while reconnecting the USB cable to iPod. When you reconnect the USB to iPod, the device should then power on. 
  3. Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo.
  4. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
  5. Restore and it'll download ~240mb firmware and you're done
Warning: you will lose all your data
 
 
 
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Go here and try:

http://support.apple.com/kb/HT1808
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Call your ISP service and talk to a tekkie They answer I pod log on problems all the time they resolved mine pretty quick
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You'll have to un recover. Hold down top (hold) buton and press the middle square at the same tim. Hold till you see recover mode.
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