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Something must be broken if the motor is turning and the planetary is not. It will be one of the following, we will start from the first point of contact with the armature
1) Worm gear broken (fuse gear) you say no teeth broken
2) Worm gear not broken but whole unbroken plastic part not gripping aluminium boss
3) Pin through worm gear broken or missing
4) Pin through centre (or bevel) gear broken or missing
5) Pin through small gear in planetary broken or missing
6) Pin through planetary hub centre shaft broken or missing
The most common ones in order of likelihood are, 1, 2, 3 and 6
The rod is the part that holds your mixer head to the base, turn the mixer over and you will see a small screw, loosen the screw and push or hammer the rod back until it is even with both sides of the mixer. Use a non metal hammer, then re-tighten the screw you loosened. it is a set screw that holds the pin in place. i would beleive that it is already loos or else you would not have the rod sticking out in the first place
It will go back in if you back off the screw that was supposed to lock it in place. Look at the mixer part of the unit and make sure that the pin slides thru the hole. If not then turn the screw ccw a turn of so. Now make sure the pin slides easily thru the two holes in the stand part of the mixer.
Now carefully line up the top and bottom halves - look thru the hole in the stand until you can see the mixer's hole line up, then slide/tap the pin into the hole
Now turn the mixer on its side and look for the screw in the mixer casting. Turn it clockwise until tight and the pin will not come out again . . . . for a longer time hopefully . ..
Check the spring pin that locks the motor shaft to the main drive gear in the gear box. You should be able to turn the motor from the back at the cooling fins and watch the shaft spin in the gear, that is if the pin is sheared. That is a common problem. if you plan on keeping this machine for a while, i recomend that you spend a little more on a quality spring pin,
there is a ring clamp on top of the main worm follower gear on the drive shaft. you might not see it due to the grease.
you need to get one of those weird little pliers with points on them to spread the ring clamp to remove it. Then the gear is just friction fit on the shaft...it's pretty tight. I carefully used a screwdriver to slowly separate the main follower gear from the lower gear and it goes up the shaft....
after a bit you can wiggle the follower gear by hand and it will come up. Then you can see there is a pin holding the drive gear underneath it in place. The pin in my mixer was actually bent (must have been some tough dough).
then you reverse the process to put the gear back on -- except that the top follower gear has to go on the pin in the right orientation or the ring clamp won't fit.
goto this site http://www.hobartcorp.com/default.aspx. you will find a parts list/view. before ordering any parts i would call your local hobart branch because the part numbers have changed.make sure you have the ml number or spec number found on the data plate before hand so youll get the right part numbers.any questions let me know,i repair alot of these mixers im a hobart service tech.