I have a Fridge/Freezer side by side. Fridge is working fine. Freezer is cold but not keeping ice cream frozen. Fan is running, nothing seems to be going wrong. Just not cold enough. Thermostat is on the highest setting. About a 10 year old GE.
If, the fresh food section is 34- 38 degrees, then the freezer should be cold enough to keep ice cream solid. All of the cooling capability comes from the freezer section. I, personally, would not waste time or money on a ten year old box. Ten years ago it cost $1000, so, the outlay is $100 per year. Dump the old refrigerator and get a new one.
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