Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
You must have a stripped gear. Should be a number in op manual. Take the top cover off and look for the broken gear. Call them an order gear.
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Posted on Aug 31, 2007
I have the same problem with my shredder. I opened it up and found one of the gearwheels had teeth missing. That is why the partial shredding could not advance further. I was able to remove the part and am now hunting for a replacement.
Posted on Feb 15, 2008
SOURCE: Shredding paper partially
Your cutters have spread apart this could be caused by overloading machine to many times or something may have cracked internally that held them in place.
Posted on Feb 22, 2008
Tips for a great answer:
Oct 25, 2016 | Geha Primo 2700 HS Shredder
Oct 23, 2013 | Omnitech 12 Sheet Cross Cut Shredder
Nov 17, 2012 | Royal 160MX Also called 16CDX Cross-Cut...
Hi and welcome to FixYa, I am Kelly.
The manual is little help but you can find it here:
If you have a problem with your shredder, check the symptoms and remedies below.
If you cannot solve the problem this way, contact Black & Decker paper shredders
Do not open shredder head to attempt repair: It could expose
you to electric shock and will void your warranty.
- Check to see if bin is full. If bin is full, empty bin and
replace. Follow instructions under maintenance.
- Oil cutting cylinders.
Shredder squeaks, grinds or runs
- No action required. This is a self-Shredder continues to run for cleaning function.
1 or 2 seconds after shredding
has been completed.
- Make sure shredder is plugged in.
- Make sure power switch is in "Auto" position.
- Make sure bin is fully closed.
- Check to see if either bin is overfull which could result
in a jam. If so, empty.
- If you are unable to clear the jam, turn off and unplug
the shredder. Slowly and carefully pull the remaining
paper out. Forcefully removing the paper is likely to
cause irreparable damage to the shredder.
Shredder does not start or stops
HOW TO GET SERVICE:
Visit our website at www.blackanddeckershredders.com or call the toll free customer
service line at 1-800-297-5028.
® SKU #BD-10P
This product is designed to shred paper, staples, small paper clips, credit cards, CDs and DVDs.
It is not intended to shred large paper clips, continuous forms, adhesive labels, transparencies,
newspaper, cardboard or any other plastic other than credit cards. Using it for these purposes
is likely to cause irreparable damage. Please do not attempt to shred more than 10 sheets/1 CD
or DVD at a time. Shredder should not run more than 200 sheets/50 disks continuously. Items
should be centered and unit will begin and end shredding automatically. All disks should use
specific entry as noted on your shredder.
It is important to empty the waste bin regularly to ensure the smooth operation of the
cutting cylinders. The shredder will not operate when the bin is full. Regular oiling
is also necessary for proper performance. It is recommended to use the shredder oil
every few weeks.
Maximum running time: 3 minutes
Automatic cool-down period: 30 minutes
If you have any questions regarding the product, please feel free to
call toll-free 1-800-297-5028
Thanks for Choosing FixYa,
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