Fax comm error 232 problem

There is a big chance this is a line problem, contact your phone line company before trying to fix or replace your Fax modem on the MFP.

Good Luck

Try this...
a) changing the Error Correction Mode (ECM) to OFF
b) disabeling V.34 option

steps for
a) Fax setup -- All faxes -- Error correction -- OFF
b) Fax setup -- All faxes -- V.34 -- disable

I’m happy to help further over the phone at https://www.6ya.com/expert/ron_9356d26241d4cbf7

Are you receiving faxes only from one place? This error indicates that your machine is not receiving the "handshake" from the other machine. It knows a call came in and sent a request to the other machine for parameters, but did not receive a response.

If this happens with all incoming faxes, your machine may need to be serviced.

These errors mean that the communications have failed, and can mean that the receiver at the other end has terminated the call prematurely.
If the problem occurs with the same destination, then the receiver fax may be the problem.
If the error persists try disabling ECM

basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

Hope this helps.
thx

Hello Rupesh,

Following is the description for Error 232
A communication failure (comm error) has occurred between the two machines. OR The user at the remote machine may have pressed CANCEL. OR The power at the remote machine has been interrupted, or deliberately turned off, causing the fax session to be interrupted

2. Re-attempt the fax reception at a different time when telephone line conditions have improved.
   
4. If the error persists, and error correction is in use for the fax session, disable ECM
   

Disable V.34 on local machine V.34 is the modem protocol used by the product to send faxes. It is the worldwide standard for full-duplex modems sending and receiving data across telephone lines at 1,200 or 2,400 bps. The default setting for V.34 is ON.
Follow the steps below to disable V.34 setting.

1. Press Menu/Enter.
   
2. Press the < or > buttons to select Fax Setup, then press Menu/Enter.
   
3. Press the < or > buttons to select All Faxes, then press Menu/Enter.
   
4. Press the < or > buttons to select V.34, then press Menu/Enter.
   
5. Press the < or > buttons to select OFF, then press Menu/Enter to save the selection.
   

top
Disable or Enable the ECM

1. Press Menu/Enter.
   
2. Press the < or > buttons to select Fax Setup, then press Menu/Enter.
   
3. Press the < or > buttons to select All Faxes, then press Menu/Enter.
   
4. Press the < or > buttons to select ECM, then press Menu/Enter.
   
5. Press the < or > buttons to select OFF or ON, then press Menu/Enter to save the selection.
   NOTE: The default setting for ECM is ON.

Sam here. Anyone have a solution?? We use a voip setup for phones. Wondering if its related. We have signal converter boxes installed.

232-A communication failure has occurred between the two machines.
327-*Reattempt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
356-The remote user has pressed the Stop key, causing the session to be aborted.
442-An error occurred during transmission after one or more partial pages had been sent. The transmitting machine was unable to restart the control channel (handshaking) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page but can also occur if the receiving fax is using a fax format that is incompatible with the HP fax machine (usually during color faxing).

fax error 232 indicates a communication failure between the sending and receiving units. I'd check for line noise on the phone (you can hear it as cracks and pops) If your fax line is not dedicated, any noise from another phone pickup or an answwering machine can cause the failure.

Check if you have the latest firmware for this multifunctional on www.hp.com, installing newer firmware fixed communication problem for us.