Brand New Toshiba Laptop Screen won't come on

Ok, first posiibility is that you should have a product key for the Office product and it should be on a small instruction manual or on separete paper that comes with the laptop.
second, if the laptop was previously used or opened(even before you bought it) someone might have activated the Office and the Office that comes with laptops should have 90 or 180 days of use, so if that what happend over that period ago then the Office is just asking for a new key so you can continue to use.
Third posibility, the Office came as an advertisement and you may have that pop up as a reminder to register or buy, still you may find an ignore or remind me later icon.
Best of luck

Do you have a gift reciept?
Do you who gave it to you?
ask for the recipt and return it for exchange or refund.

It's brand new, it's supposed to work well when new. It has some kind of warrenty.
Why on earth would you consider spending money to repair it?

Sounds like a serious problem with the laptop. Since it's new, I would try to return or exchange the product at the store your bought it at to see if that rectifies the problem.

Without a task bar or icons, you won't be able to go to the recommended restore or recovery console options.

That's why I would recommend that you try to hurry up and get warranty replacement of the product before it's too late.

Good luck on getting a working laptop.

Get it with windows 7, Vista has too many problems

In case it is a brand new laptop, do not try to repair it yourself as it will void the warranty. Check with the Toshiba Service Center and they might change the screen free of cost or with a nominal charge in case it is in warranty.

Hi there.
If you have a look on Ebay you may be able to get one from there but you have buy a brand new one and they are not cheap to replace, they can be in excess of £200/$375!!! if you bought a second hand one then there could be a chance it won't work meaning you have wasted a lot of money. A replacement motherboard could cost the price of a brand new laptop which would have a years warranty.
I personally would buy a new laptop and sell yours for spares and repairs, at least that would cover some of the cost of a new machine.

Good luck and thanks for using FixYa!!

Might be a bad FL Inverter. Can you see any picture at all if you shine a flashlight on the screen?

Go back to best buy, somebody may have already used keygen and used your license key which is why its no good. Microsoft won't help you but simply tell you to go back to where you bought your laptop. I know, that sucks.

Bring it back to Best Buy ASAP. Best Buy should replace it.

You need to get in touch with microsoft to get a new key. Was the laptop bought brand bew or 2nd hand?