I just replaced the circuit board but I see the error code, E1 F2
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Ok, the paper worked for me for about two weeks, then the problem happened again. the next fix i tried was to unplug the keytail (the ribbon connector) from the slot on the control panel. there is a clip in each side of the black plastic receptacle (the place where the keytail plugs in on the electronics control board). pres them inward to separate the top portion of the receptacle, which I think helps to clamp the keytail into the bottom portion. the top and bottom fit tightly together, so you might need to use a small screwdriver at the joint to pry them apart, however, I did not find it necessary to remove that clamp in order to remove or replace the keytail on mine.
smoke and other sticky cooking fumes cling to the contact wires on the keytail and the pins in the receptacle (as well as other surfaces) and that buildup interferes with the electrical connection they need to make. once the keytail is free, clean it well with a mild cleanser (I used a slightly soapy, damp dish sponge) and dry it with a clean paper towel. FYI, one side of the keytail has the exposed wires which make contact with pins in the receptacle on the control board. the exposed side is on the inside surface of the curled keytail ribbon, the outside surface is translucent plastic insulation (you can feel that the outside is smoother than the inside because the inside has the contact wires exposed). the inside is the side you want to make sure is clean because those are the wires that need to make electrical contact with the pins in the receptacle.
next, use sharp scissors to carefully trim a small uniform strip (roughly 1/16 of an inch or less) off the end of the keytail. then plug it in again (remembering to use the top portion of the receptacle to secure it in if you had removed it). doing this provides a fresh spot on the exposed wires to make contact with the pins in the receptacle. my theory is that over time the wires wear out at the points where they make contact with the pins. trimming the edge allows you to insert the keytail deeper into the receptacle and therefore, the pins will contact the wires in the keytail at a new, unworn spot. it's been over a week now and so far, it seems to have fixed the problem on my stove. if I get the error message again in the future, my next step will be to try paper trick again (at least as a temporary solution), but I doubt it will be necessary any time soon.
by the way, I sent the touchpad part back to sears after I figured out I didn't need it and they refunded $15 less than I'd paid. $13 and change was for shipping, so the other dollar plus must have been a miscalculation or a restocking charge or something, but I didn't bother following up to find out. I also had to pay about $3 to ship it back to them via USPS because I didn't hear the UPS guy when he dropped it off on the doorstep, so I wasn't able to simply refuse the delivery.
F2-E1 - Touch Pad (Keypad) Cable Unplugged -
Check the connection between the touch pad (keypad) and control board (clock) to make sure it is secure.
Select the 'cancel' function and wait 60 seconds.
If error code reappears then replace the touch pad, or touch pad and control board (clock) if all one assembly.
It appears your timer/clock has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.^^^^^^^^
you don't need a "professional" to solve this problem. E1 -F2- = the keytail (connector ribbon) that plugs into the control board is not making good contact. first unplug your range and then remove the two screws on the underside of the back-splash controls panel to access the back of the control board. now simply cut a slip of heavy paper such as a business card to the width of the ribbon and slide it into the slot along with the ribbon connector. that will help press the contacts on the other side together snuggly. screw the back-splash back in place, plug in your range, and the problem will vanish. if the error ever returns, try pulling out the connector, cleaning the contacts with a pencil eraser, reinserting it into the slot and repeat above with the paper. good luck.
I'm having this exact problem. I put the piece of paper in but nothing... when I push on the buttons they don't make any sound. Can anyone help...Thanksgiving is next week!!!
These posts helped me to realize why I'm getting this error message. My ribbon connector is cracked all the way across where it (previously just) bends. As if someone folded it hard. I'm sure the wires are disconnected at that point. Thanks for the posts everyone !
Does your warranty only cover the original error code. I had a E6f2 error code. Sent board in and paid 150 plus shipping. I was told other things were done to the board so I thought the 2 year covered the board. Now I have an e1f2 error but was told warranty only covered original error code.
Debbie Hase
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