I've never had a smart phone before so i barely know how to turn the dang thing on!!!
SOURCE: All my Calls go Straight to Voicemail
Here is a link to the user manual for you
http://www142.nortelnetworks.com/bvdoc/norstarbcm/t7316.pdf
SOURCE: calls go straight to voicemail
You please change the setting from answer voicemail to ring mode if you have any dificaltey refer your phone user manual book and reset the option
SOURCE: Our phone is forwarded straight to voicemail. How
It sounds as if your "Send all calls" button is activated.
SOURCE: Unanswered calls will not go to voicemail
Ok, do you know how to get into system programming?
If you do:
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail
-> get into programming
-> TERMINALS&SETS enter and put in the extn that is giving you issues
-> then under CAPABILITIES look for FWD NO ANSWER and put in the DN of the voicemail you saw with the Feature 985
-> hit next for the number of rings you want it to ring before going to voicemail
-> hit next and you can now RLS to back out of programming.
Voila, that set will now goto voicemail.
SOURCE: Incoming calls ring 3 times
Your voicemail thinks that it is ringing six times. The time that it takes to transfer to the extensions counts. Whiloe it seems that there is a lapse the system actually is using enough time to ring six times total. If you need longer ring time at the extension, take in account the transfer time and set it to pick up after 8 or 9 rings. It will actually only ring six. You just have to trick the system a little.
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Hi Connie Catron, we want to help you with your question, but we need more information from you. Can you please add details in the comment box?
Make of phone and model number
However
slide finger across the screen from the right hand side to the left and you will see more options
one of these will be settings
look in settings for call settings
Divert always
or
divert unconditional
options
turn of in settings
With the model number and make we could find the user manual online somewhere
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