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Printing blank pages even in testing, I just installed the printer (used) after I installed I cleaned and then went to test and pages are printing blank.
please help.
Thank You
Dayna
I switched ink cart. with daughters com. and now its giving me and error 6? she tryed printing with my ink cat. and she was able to print but the page was blank?I switched ink cart. with daughters com. and now its giving me and error 6? she tryed printing with my ink cat. and she was able to print but the page was blank?
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Please double check that the nozzle of your printer is clean. Also, please run test prints with different document to check for any change to the issue afterwards.
And you'll want to restart both your printing source (ie computer) as well as your printer before attempting another test.
Also, please check that toner that you're using isn't a 3rd party toner as printer companies have updated their software to block these from working with your printer.
please follow these steps:
1.please print a test page from printer(hold down power and cancel(red X)buttons for 3 seconds together and release both of them..it will print a test page
2.if it is blank :please take out the cartridges.
clean the metallic contacts with lint free cloth
clean the ink cartridge slots with a cutip
disconnect usb cable
unplug the power cable from the back keeping cartridges out
hold down power key for 30 seconds
reconnect power cable
reinstall the cartridges
3.print a test page again from printer if printer is quiet
4.if the test page is still blank..u need another set of cartridges
5.if test page isn't blank and u print blank pages from computer,do the following:
6.if printer s/w is already installed..please go to devices and printers(printers and faxes in win xp)
7.please click on add a printer
8.select driver manufacturer as HP,and driver as deskjet 990c(this is the generic driver for all HP printers)
9.follow the onscreen instructions,and finish installation
10.try printing with this driver
i assume the cleaning method that you perform is offline (taking the cartridge our and clean them).
I suggest you clean the head during the printer on.. try to perform below steps per the manual
Cleaning the printer
Printing the test pages
Cleaning the print head
I assume you do not have the manual anymore (no DVD) i list down the step below
Its a bit long manual I suggest you download them from the canon website.. if you still have problem I can send to you the BJC 4300 manual
Cleanning printer
Make sure the printer is turned off before cleaning it. It is a good idea to
unplug the AC adapter
also.
Do not clean the exterior of the printer with volatile liquids such as thinners,
benzine, or any
spray-type or chemical cleaners; doing so will damage the surface of the
printer.
When cleaning the printer, avoid the area near the print head on the BJ
cartridge. Do not touch the print head. Ink may leak out and cause stains.
Clean the printer regularly to avoid printing problems. Remove any ink mist or paper debris
from the interior of the printer using a soft cloth moistened with water. Clean especially well
around the platen area. If the rollers become dirty, you can clean them using a small soft
brush.
Clean the exterior of the printer with a soft cloth moistened with water. Clean away smudges
and dust.
Do not use paper products (such as paper towels or tissues) to clean the inside
of the printer.
Printing the Test Pages
You can print these test pages to check the operation of your printer and your print quality.
Test A
This test prints a repeating pattern of characters.
Demonstration
This test prints a sample page describing the printer's features.
Printing the Test Page From Windows
You use the Test option on the Control tab in your BJC-4300 Printer Driver for Windows to
print a self test, demonstration page, or a nozzle test pattern.
Before selecting a Test option, make sure paper is properly loaded in the sheet feeder (see
Automatically Feeding Paper starting on page 3-7).
Click on the Test option and then click on the Print button.
Printing the Test Pages Using the Operators Panel
To print a test page, make sure the printer is turned off and paper is loaded.
Press and hold the POWER button until you hear the number of beeps that
correspond to the test page you want to print.
Test Page Number of Beeps Pages Printed
Demonstration 1 Continuous Printing
Status Information 2 1 Page
Test A 3 Continuous Printing
Nozzle Test 4 1 Page
When you release the POWER button, the test page starts to print.
*All self-test prints require Letter or A4 size paper. Using a smallersize paper for a self-test print
will result in parts of the printoutbeing printed directly on the platen.
All self-test prints are printed in accordance with the current printing settings (font, printing
mode, etc.)
*Red- Information for technician not included in the user manual
Cleaning the Print Head
Your printer is equipped with a print head cleaning function to ensure constant high quality
printing.
Cleaning the Print Head From Windows
If you are using Windows, you can execute print head cleaning from the Control sheet in the
printer driver. Simply click on Clean Ink Head.
4300 Chapter 4 Page 6
Cleaning the Print Head Using the Operators Panel
If you want to clean the print head from the operator panel, follow these steps:
1
Make sure the
printer is turned
on.
Make sure the green POWER light is on.
2
Press and hold
the RESUME
button for at
least two
seconds until
the printer
beeps twice.
The POWER light will blink for several seconds while the print head is being
cleaned.
Perform the print head cleaning only when you encounter a print quality
problem. Unnecessary and repetitious cleaning will waste ink.
If you execute the print head cleaning while paper is manually loaded, the
printer will eject the paper and then perform the cleaning.
4300 Chapter 4 Page 7
I switched ink cart. with daughters com. and now its giving me and error 6? she tryed printing with my ink cat. and she was able to print but the page was blank?
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