Question about HP Office Equipment & Supplies
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: Office Jet K60xi Scanner Failure
Try HP's web site suggestions first.
If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
Go to Hp's web site. http://welcome.hp.com/country/us/en/welcome.html#Support
Step 1. Click, Download drivers and software (and firmware).
Go to step 2. For product, type in Officejet k60xi .
Power on your printer. (Wait for printer to fully power on).
Click, Start Detection>> button.
Allow HP to scan your system & install the latest software.
Follow the on scren instructions. (When finished, restart your PC). Test your scanner by scanning something.
If your scanner still fails to scan, you may be missing basic HP files loaceted in windows system & windows system32 folders.
(These missing files were not installed during your install of windows). Not your fault.
Posted on Apr 25, 2008
SOURCE: hp laserjet m1319 mfp series
Are you using the software that shipped with the machine? I use the" HP Scan To" program which allows me to scan it to a slew of file types.
The only downer: I can't put the software on more than 1 computer. Apparently, it recognizes that the printer is hooked up to another machine and won't let me install any drivers on other computers (except the print driver).
Posted on Oct 06, 2008
Tips for a great answer:
Solved! I now can scan wirelessly throughout my network. I downloaded the drivers for a friends newer HP all-in-one scanner and I can scan. Look for the driver for the 309a series of printers and install it. Complete the install and set up your existing printer. You can now scan, print, fax wirelessly. It includes updated HP apps for these functions that work with OS 10.5. I didn't upgrade to the HP 1.1 drivers through Apple. The file name is: PS_AIO_05_C309a_Net_Full_Mac_WW_102.dmg
May 24, 2011 | HP Photosmart C6180 All-In-One InkJet...
Feb 15, 2011 | HP Photosmart C5280 Printer
Nov 12, 2009 | HP Officejet J5780 All-In-One InkJet...
Oct 20, 2009 | HP Officejet 5610 All-In-One InkJet...
Jan 25, 2009 | HP OfficeJet 7310 All-In-One InkJet...
Sep 01, 2008 | HP Photosmart C7180 All-In-One InkJet...
Aug 29, 2008 | HP OfficeJet 7110 All-In-One Thermal...
Apr 25, 2008 | HP OfficeJet k60xi InkJet Printer
24 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: