No Scan Options Error Message

pls folow this link step by step to get the resolution

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00503569

Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

Hello,
go to the url below and select from the list
of message the appropiate, follow instructions.
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=28793&lc=en&dlc=en&cc=us&product=421991&lang=en

Hope this solves your problem

Visit the below web link and select your operating sytem, download full feature drivers.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=421991&lc=en&cc=us&dlc=en&lang=en&cc=us

1. If the issue still persists, After installing the printer software
2. Open HP Solution Center
3. Go to Settings-> Scan Settings->Scan to setup
4. select all available scan shortcuts one by one and click on add
5.Click on update the device
6. Verify the results.

did you check this? you probably did but better post it anyway http://h10032.www1.hp.com/ctg/Manual/c00461378.pdf

Remouve all , restart from scratch, get a fresh driver from HP and reinstall. Happened to me to

launch hp director to configure scanner profile

I installed the CD that came with the printer. It apparently had not been fully installed.

Hi Kal,

I've included a procedure to get current drivers. But since your 6210 has been working, I thought we might try this first. The following link will bring you to a page describing an HP utility that specifically addresses your problem. Read through it and follow it's lead.

HP Scan Diagnostic Utility

For the correct 6210 drivers:

Click this link for for HP Software & Driver Downloads page.

Once there, select your Operating System (XP)

The next screen will offer several download options:

Under Drivers:
Select the appropriate driver for your application/situation.
Be mindful of the download sizes. One of them is pretty hefty and could take a while.

The first option should take care of your scan problem without all the reinstall turmoil. But, if it doesn't, option two will.

Any problems, let me know. We'll handle it.

Hope this helps

Mike

hello...

- yah you are right there are lots of way how to scan

- first is by clicking the scan button on your printer and if it is not functioning fine then it will give you "no scan options" error message
- 2nd is by using the solution center. then if the software is not installed properly then you can get "an error occured with communicating scanning" or "no hp device detected" error message
- 3rd is to use the scanner and camera under my computer or computer

-- if it is not working then try to troubleshoot the problem here are the links that will help you to fix the problem pls click this link:

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu00704&dlc=en&product=412187

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00852647&dlc=en&product=412187

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00809848&dlc=en&product=412187

-

- i w