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Sherry Walker Posted on Sep 15, 2019
Answered by a Fixya Expert

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Dish remote volume button turns sound down but not up.

Trying to get Dish remote to control Vizio soundbar SB3851 but no luck and suddenly the up button won't work at all. My dish remote does not have the # or * buttons referred to in other help messages. TV i a Sony Bravia XBR65X850. Soundbar syncs with TV but Sony remote won't control soundbar. Dish syncs with tv but Dish remote controls TV but not soundbar.Frustrated.

1 Answer

Franco Dosil

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  • Sony Master 10,542 Answers
  • Posted on Sep 15, 2019
Franco Dosil
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Joined: Apr 14, 2019
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Hi Sherry, you can test your remote control to see if all the keys work correctly
Take your cell phone, put in camera mode and point the emitting LED of the remote control towards the camera,
press the keys, one at a time and see if the emitting LED is illuminated, if so, try the volume up key, if the light does not turn on, you could carefully disassemble the remote control and clean the contacts and the keyboard internally rubber,
Do not use alcohol to clean
the rubber keyboard, you can clean it with warm water and detergent then let it dry very well,
the contact plate, you can use a cloth with some liquid to clean the glass,
the idea is to remove the rubber residue on the contacts
then arm again and test, but you have results consult a specialized technical service
I hope you find the suggestion useful
Greetings Franco Dosil

Hola Sherry, puedes probar tu control remoto para saber si todas la teclas funcionan correctamente
Toma tu celular, pon en modo camara y apunta el Led emisor del control remoto hacia la camara,
presiona las teclas, una por vez y fijate si se ilumina el Led emisor, si es asi, prueba la tecla de subir el volumen, si no se prende la luz, podrias desarmar con cuidado el control remoto y limpiar internamente los contacto y el teclado de goma,
No Uses Alcohol para limpiar
el teclado de goma, lo puedes limpiar con agua tibia y detergente luego dejalo secar muy bien,
la placa de los contactos, puedes usar un pa?o con un poco de liquido para limpiar los vidrios,
la idea es sacar el residuo de goma que hay sobre los contactos
luego arma nuevamente y prueba, sino tienes resultados consulta a un servicio tecnico especializado
Espero te resulte util la sugerencia
Saludos Franco Dosil

5 Related Answers

Jaime Hernandez

  • 2351 Answers
  • Posted on Feb 10, 2008

SOURCE: having a problem...

Have you try pressing the SAT button?

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Anonymous

  • 1 Answer
  • Posted on Aug 12, 2010

SOURCE: i have a wharfedale i bar 10 soundbar and if i

where did u buy your ibar from i have one and its broke need to no where you can buy them

Anonymous

  • 1 Answer
  • Posted on Jan 21, 2011

SOURCE: philips HTS8100 owner. Have

Same problem with my HTS8100. Little-to-no sound. Sometimes sound comes on very intermittently. I downloaded the software patch from the Philips website and installed it. This fixed the sound problem for about a week, then the problem came back. I'm not sure what else to do.

Anonymous

  • 185 Answers
  • Posted on Jun 09, 2011

SOURCE: I have a Sony Bravia TV, only a year old, had

If neither the DISH Network remote or the TV remote is working for you most likely your remote sensor is going bad. If you'd like to try readdressing the remote follow the steps and procedures below. Codes: 500, 837, 125, 808, 798, 640, 796, 783, 795, 797, 865, 846, 842, 563, 501, 810, 841, 781, 807, 838, 690, 758, 843, 845, 591, 839, 806, 840, 844
To program the remote:
1.) Hold the clear "TV" mode button for four seconds or until all four buttons at the top of the remote are lit.
2.) Press one of the three digit codes listed above followed by pound (#)
3.) Check for functionality by trying the volume power and mute.
Be sure to press the "SAT" button to return to satellite mode if the code works.

Daniel Busa
DISH Network
Customer Service

gopakumarg43

The Knight

  • 76851 Answers
  • Posted on Feb 26, 2013

SOURCE: vizio sound bar code

034,028,075,018,072. Check these codes. If you wish to get more codes to different other brand remote controls, check this link. Code list and setup proceedings to some popular model remote controls are given in detail.

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1. Plug in the power cord.
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5. Check the audio on your soundbar and make sure it's set to the right input.

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Need Dish remote code (6.4 IR/UHF) for Vizio VSB200 Soundbar...

There are no codes available for a 6.4 remote on a Vizio Soundbar. Below are the steps to Power Scan the remote control. This will search all codes 1 by 1 until it finds a code that works, or exhausts all available codes.


Power Scan:

1.) With the Soundbar on, press and hold the AUX mode button (about six seconds) on top of the remote until all mode button backlights come on, then release.

2.) Press 2 then press STAR (*)

3.) Press the Up arrow button once a second while pointing the remote at the Soundbar. If the code for the Soundbar comes up, it will power off.

4.) Press the POUND (#) button. If the code entered is valid for the remote, the mode light flashes three times. To verify the code works try several different functions for that equipment.

Tommy Faust
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Just bought a vizio tv Model #E470VLE, my dish remote will not control the mute or volume buttons now, how do I get it to do that?

Hey there, Cheri Torres with DISH Network Customer Service here. It sounds like you are going to need to readdress your DISH remote to your new Vizio TV. We have a few different codes for each of our different models of remotes. You will be able to locate the model number of your remote on the back of the remote at the top usually a two to three digit number with a decimal point. I will list here for you the best codes for Vizio TVs as well as the instructions for addressing the remote to your TV. I hope you find this information useful and if you have any further questions or concerns feel free to email directly at [email protected].

Codes for Vizio TVs
3.0, 3.1, 3.2, 3.4 IR remotes - 505, 671, 627 and 766.
5.0, 5.2, 5.3, 5.4 IR remotes - 627, 505, 506, 457, 111 and 520
4.0 and 4.4 IR/UHF remotes - 505, 627, 555 and 766
6.0, 6.2, 6.3, 6.4 IR/UHF remotes - 627, 505, 678, 825, 520 and 766
20.0 IR and 21.0 IR/UHF remotes - 505, 598, 627 and 773

Instructions for addressing your remote to your TV.
  1. Turn the Television On.
  2. Press and hold the TV mode button until all other mode buttons light up red.
  3. Enter the three-digit code using the buttons on the number pad.
  4. Press the pound(#) button once. Note: The LED will flash three times.
  5. Test functionality with the TV.
  6. Return to Step 2 if the remote is not able to turn the TV On/Off, change the volume and mute the television.
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I recently bought a Logitech Harmony One universal remote for my VIzio HDTV and Vizio soundbar. Following the setup instructions on the DVD I sucessfully set up the remote to control the TV, cable box...

Great remote but not always easy to find right category for device.
Had a look for you and sure enough the device IS listed in data base under AMPLIFIER- then select amplifier again and input vizio for make and soundbar for model and click next.Problem solved!
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Need dish code for remote for vizio soundbar

Hey there, this is Cheri Torres with DISH Network customerservice. I wanted to see if I could help you with the question you posted aboutthe Vizio sound bar. I was unfortunately not able to find any codes for theVizio sound bar. Another option you can try is running a channel scan to findyour code that will work best to control your sound bar. I hope that theseinstructions are useful to you. If you have any further questions or concernsplease feel free to post back here or email me at [email protected].

Remote: All Remotes (except Basic)
    1. With the desired equipment on, press and hold the correct Mode button until all mode button back lights illuminate, then release.
    2. Press and release the Power button. AUX Mode: Before pressing and releasing the Power button
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    4. Press the POUND (#) button. If the code entered is valid for the remote, the mode light flashes three times.
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