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1 Answer

How do I get my Fitbit charger to record my steps with my walker?


Your Fitbit probably doesn't recognize your steps using the walker.

Apr 02, 2018 | Computers & Internet

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I've had my fitbit charge 2 for 4 weeks. 3 days ago, it stop recording stairs when climbed. I'm climbing the same stairs at home and it is not counting/recording them. Help!!


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Mar 19, 2018 | Cars & Trucks

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My fitbit has stopped working a couple of weeks ago. The face has pulled out of the band and there is a crack in the face. This is not a year old yet!


Hello, Shirley -

I hope you have kept the sales receipt for your Fitbit. It seems Fitbits have a 1 year warranty, but you may need proof of the date you purchased it if they cannot determine the date you activated your Fitbit.

Contact Fitbit Help directly and find out what can be done.

This is the link to the Fitbit Help page:
http://help.fitbit.com/
Choose Let's Talk.

Best wishes.

Feb 22, 2018 | Exercise & Fitness

1 Answer

Why doesn't Fitbit record while walking on the beach


Are you saying that it records wherever else you walk, but not on a beach?

If so, it is probably due to the way the Fitbit works: The Fitbit reacts to the shocks of the jogging motion when your foot hits the road. On a beach, this is cushioned by soft sand and the shocks are not so strong.

I've walked on a beach with mine, and it worked - you need to know if other wearers suffer the same way. Consider also your weight and speed - if you are small/slim, the shocks may not be great enough whilst on a beach.

Nov 16, 2017 | The Audio Players & Recorders

1 Answer

Fitbitt accoiunt to reset time on watch


You need to hook it up to your computer to syn the time and date.

Apr 20, 2017 | Audio Players & Recorders

2 Answers

Fitbit force manual


have you tried restarting your phone? Most of the time this fixes sync issues. Make sure you check out a bitbelt to protect your force from loss.

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Unit stopped passing data to my computer


The unit itself could be bad..it happens quite a bit. I would check that your firewall is not blocking it first or security software. If you recently installed new software of any kind it could have changed the settings as well for accepting the data.

Feb 14, 2013 | Fitbit One Activity Tracker, Black

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