Question about Tablets & eReaders
I tried to do the firmware on my st 580 tab and my pc crashed and my tab was in recovery mode saying connect to smart screen to fix but its not supported so I tried to flash stock rom in odin then the tab battery went flat and now it wont charge what do I do to fix it I need help
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Zen vision m firmware problem
Lotsa people are having the same problem with the firmware updates. Go check for your warranty, the product was working fine before applying THEIR firmware update.
Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.
Posted on Jun 28, 2008
SOURCE: Zen vision m firmware problem
Dear All this problem is caused if the computer has windows media player 11 installed. I googled this for days trying to fix it - & was relieved when i finally sorted it - it's very easy. Just do the following.
Use a computer that has XP (either pro or home edition) (forget about vista....). go to add/remove programs - uninstall windows medi player - on my PC it does a roll back to WMP version 9. There's also a program called "Windows media format runtime 11" which comes with WMP11 & you need to uninstall this too - otherwise it still won't recognise the player.
Then restart your PC. Then make sure you have downloaded the lastest firmware version - just google it - trying to find the right one on the creative website is not easy - their website is poor - there are quite a few other places you can download it from.
Then I clicked the "reload firmware" option in the recovery mode (I had already deleted it 4 days ago). Then when your PC has restarted plug in your Zen, it should come up something like "MTP device recognised". Now when you double click on the firmware downloaded to install - it it will recognise the player & you can click the upgrade button. It does the upgrade & puts the firmware back on the ZEN. I got a message saying "firmware upgrade failed" at the end although when I started the player - it booted up as normal & I was able to reload & play my music.
This sure beats the "send it back to John Lewis, pay 60 quid & wait 6 weeks for it to come back " option - if like mine it's out of warranty
Posted on Jul 22, 2008
SOURCE: Creative zen touch firmware help
I had the same problem with my Zen Touch.
The solution is to use a pc that was never connected to the player, uninstall media player 11 and only then upgrade the firmware.
Posted on Aug 24, 2008
SOURCE: The red light is on
Find "SMART Board Tools" or "SMART Board Tools 2011" on your computer. Select Control Panel > About Software and Product Support > Tools > Diagnostics. From the menu select Service and then Start.
Technical Support Specialist SMART Technologies
If the red light does not change to green, try the following steps located located here: http://preview.tinyurl.com/3qggntc
Technical Support Specialist
Posted on Aug 18, 2011
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