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A module which communicates on the class 2 serial data circuit which supplies VIN information to the radio is replaced and not properly setup with the correct VIN information for that vehicle.
The only way to unlock the radio is by using a scan tool.
The digital radio receiver utilizes class 2 serial data to determine if it is in the appropriate vehicle. Each time the digital radio receiver receives the "run" power mode message, it compares the VIN information received from the body control module (BCM) on the class 2 serial data circuit. If a mis-match occurs, the radio display will indicate to the user the digital radio receiver is locked. The digital radio receiver cannot be unlocked, it must be replaced. The two scenarios able to cause this condition are:
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A digital radio receiver is installed from another vehicle.
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The BCM is replaced and not properly setup with the correct VIN information for that vehicle.
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