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I can't open a kobo book in my tablet it giving me the information that the access token is expired

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6ya6ya

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Posted on Jan 02, 2017

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bigt83053

bigt83053

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SOURCE: Problem with internet connection says when I connect my KOBO to computer and cannot sync any books. Kobo charged and can't access KOBO on computer

It could be several things. But you may need to delete Kobo and reload the app. I have had to do this on some of my programs. Your books are on the net, so they won't be lost.

Posted on Aug 02, 2014

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1 Answer

My kobo is frozen on starting sync won't turn on or off


Note: If your Kobo device has been physically damaged, it is no longer covered by Kobo's limited warranty. On a Kobo eReader, a physically damaged screen will look like it's been shattered, or you may see vertical or horizontal lines on the screen with a frozen image. If you haven't dropped or damaged your Kobo eReader, but are experiencing issues, try the steps below in the order suggested.
  • Turn your eReader off and then on again.
  • If your screen is frozen, slide the power button to the right and hold it for 10 seconds. Your eReader should turn off.
  • Turn your eReader off and charge it for at least four hours. Note: Your computer should be turned on while you are charging your Kobo eReader.
  • If your eReader isn't charging, try using a different Micro USB cable or a different USB port on your computer. Note: If your eReader's battery is completely drained it can take up to 15 minutes before it reacts to being plugged into power.
  • If you're having trouble while reading a book on your Kobo Aura H2O, Kobo Aura, Kobo Aura HD, Kobo Glo, or Kobo Mini: tap the centre of the screen to bring up the Reading Menu, tap the > Home icon to return to your Home screen, then open your book again.
  • If you're having trouble while reading a book on your Kobo Touch: press the Home button and open your book again.
  • Try a basic reset.
  • If you're still having issues, consider a factory reset.
  • If you're unable to reset your device, please contact Kobo Customer Care

Mar 14, 2015 | Kobo 6" eReader Touch Edition

1 Answer

How do I get my books from my computer to my kobo


Try to use the 'calibre' software, this is an open source.

Oct 20, 2014 | KOBO, INC Kobo Glo

1 Answer

Why cant i read previously downloaded books from kobo since my tablet updated?


You may need to relink the Kobo app to the folder where the downloaded books are stored. When you relink the app to the folder, the app will automatically categorize the books by title, author, date of publication, etc.

Sep 22, 2014 | Samsung Galaxy Tab Tablet PC

1 Answer

I cannot find how to delete an individual book. The answer is there as to how to delete all the books but not an individual book.


One way is to use a program like Calibre on your computer. When the Kobo is connected, you have access to the books on it and can individually delete them.

Aug 19, 2014 | Kobo Glo E-Reader

1 Answer

Kobo account login


talk to customer service for KOBO. You may have bought a book in the wrong format for you reader. Also contact the place you bought the book from for a refund.

Aug 05, 2014 | KOBO, INC Kobo Glo

1 Answer

Problem with internet connection says when I connect my KOBO to computer and cannot sync any books. Kobo charged and can't access KOBO on computer


It could be several things. But you may need to delete Kobo and reload the app. I have had to do this on some of my programs. Your books are on the net, so they won't be lost.

Aug 02, 2014 | KOBO, INC Kobo Glo

1 Answer

My kobo wont open the book, keeps loading but does not open


Does your Kobo turn off and on normally? Or is it stuck loading the book and totally not responding? If so, reset your Kobo. Look on the bottom edge of the Kobo - see the little pinhole? Stick a paper clip into there until you feel it push against a little switch. Remove the paper clip.

Is the Kobo working, but simply can't open a book? If it's only affecting a particular book, try deleting it and downloading it again.

Dec 27, 2013 | Kobo Arc

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