I recommend you to connect an external monitor and check if there is display on it. Press 'Windows' + 'P' on the key board to get display on the external monitor.
I also suggest you to run diagnostics on display. To test the display shut the system down, next press and hold the letter 'D' on the keyboard and press the power button. This will initiate diagnostics on the display. Please check if the colors are displayed across the screen without a problem.
You may also try this step that is shut the system down, remove the battery and disconnect the ac adapter, press and hold the power button for 20 to 30 seconds. Now connect only the ac adapter and wait for 30 seconds , press and hold the Fn key on the keyboard and power on the system. This will run diagnostics on the hardware components and also the display.
check also:
Please let me know if there is any light on the keys shows below:
-
if any of these are flashing in a sequence
please reply back with results
×