John, your question is nonsense.
Reask, explaining what device your having problems with (make, model) and precisely what the problem is.
If it's a television where you can't change channels for exexample, add th er make and model, and whether you are having trouble with the remote control or tv buttons (or both).
OK... Now can you please tell us what your question is?
If you have a problem with the channel selections on your Cable TV subscription, please contact your cable provider.
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