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These are general quartz wall clock instructions as I dont know enough about what type/style of clock you have.
Open the access door to the dial and hands of the clock if required. Some battery-operated clock movements are sealed inside the clock case with a back panel that is screwed in place. To gain access to the hand set knob, remove the back panel screws using the appropriate tipped screwdriver.
Turn the minute hand (or turn the hand set knob at the rear of the movement if access is available) carefully counterclockwise or clockwise until the correct time is reached. Keep in mind that using the hand set from the rear would require turning the knob in a clockwise direction in order for the hands to turn counterclockwise.
Move the hour hand carefully with your fingers near the center of the hand to the hour that the clock is striking if the striking chime is not counting the correct hour. The hour hand is a friction fit hand and will move without engaging the minute hand.
Replace the back panel and tighten the screws with the screwdriver if removal of the back panel was necessary to access the hand set knob.
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Anon, replace battery with a good strong AA Energizer or Duracell Alkaline not a cheap battery, make sure battery contact point in clock are clean and no corrosion. If this does correct the problem, the clock mechanism is probably just wearing out from age which is normal unless it is digital. Read through the links and learn how some time mechanisms can be made to work properly again. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." How to Maintain Battery Powered Quartz Wall Clock Save Money Quartz Battery Wall Clock Repair Fixing Disney Winnie The Pooh... Clock repair and troubleshooting
In a quartz movement clock, with a problem like this, the chime box (or whole movement) will need to be replaced. Timesavers.con carries a large selection of chiming quarts movements.
If this is a mechanical clock, make sure the chime lever is set on. If quartz there is a reset button to forward the chime advance until it matches the hands.
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