Do you have an actual error or is the drum stating end of life?
If you have real error, error code will be needed.
If your drum is stating end of life, then check ebay for reset chips. These chips will reset your life counter.
But at some point , the drum will fail. Also no not shine strong light on drum and do not work on drum in front of sunny window, sunlight will kill drum.
SOURCE: Please show me how to reset drum error for Konica-minolta bizhub 20
Bizhub 20 drum reset Please reset the drum counter only when you replace the drum unit. If you reset the drum counter during the life of the drum unit currently being used, the remaining drum life will not be displayed accurately. Make sure that the machine is turned on. Press Clear or Clear/Back on the control panel
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