This was answered by blueextc3221 here: https://www.fixya.com/support/t1319053-kenmore_elite_oasis_wash_machine_error
I experienced this when a sock got spun over the top of the basked and lodged into the side, causing the basket to drag. images of how to remove the basket are in the link, but I've also included them here.
SOURCE: how to unlock my nokia 5610 memory card pin code
u need to use nokia 3250 for unlocking
this is the only way
SOURCE: pin code unlock
You have Garmin Lock activated and there are only two ways you can unlock it.
1. Enter the PIN code (but you clearly don't have it).
2.
Take the unit to the Security Location you chose when activating Garmin
Lock: it will then unlock without the PIN code and you can then either
reset the PIN or disable Garmin Lock. The Security Location should not
be the owner's home address, but many owners ignore this recommendation.
Many owners choose their workplace or a close friend or relatives
address for this purpose.
If neither option works then your unit
is useless unless you send it to Garmin with proof of purchase. Garmin
charge for the service and if your maps are not up to date then it's
really a waste of money as the investment would be better spent on a new
unit with current mapping.
I hope that you manage to either fix
your problem using my advice or at least can decide whether to abandon
the unit and buy another.
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