Blue and yellow, or cyan and yellow combine to make green. I suspect that the other colors needed for a particular document are empty, or the wrong colors were placed in some slots. I would be surprised if that printer would accept the wrong ink cartridge in a slot though.
SOURCE: HP 3210 black ink problem
I just posted my problem and found the solution on a different web page. It is this and it WORKS
All you have to do is HOLD DOWN FOUR BUTTONS AT THE SAME TIME: ( OK, Cancel, Black , Color ) and turn the power off. Do this at least twice and the unit will power up and go to maintenance. Then it was back to normal.
HP gives you a procedure that doesn't work! They just want to sell you a new one. They must know the solution if and old woman like me can figure it out with help from other people with the same problem
SOURCE: HP Photosmart 3210.
Look at "black ink problem" higher in these posts. 9 people offering solutions.
You may need to force the blockage out of the black ink feeder system.
This is a serious design fault which HP will not acknowledge.
SOURCE: Paper jam in an HP Photosmart all in one 3210
look at the rear of the machine for an access door.
SOURCE: Error Message OXc05d2381 on HP Photosmart 3210
Reset the product:
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
SOURCE: HP Photosmart 3210 Printer will not scan any
I had the same problem and this is what I did to fix it.
Go to control panel
choose printers
look to left and find scanners and cameras
click scanner
a pop up should direct you to scanning options and will lead your scanner to scan the item
hope this helps
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