Link below to company with some info and contact info
https://www.riccar.com/customer-support
One place it says if your vacuum has a thermal overload reset see owners manual if vacuum will not start. It also says make sure hose is not plugged and filter and bag are good.
Manual below has a troubleshooting guide
http://media.riccar.com/manuals/RSQ1_OM1706.pdf
https://az589519.vo.msecnd.net/productdocuments/Riccar_RSQ1_supraquick.pdf
SOURCE: riccar 1500p vacuum won't start
it has a thermal fuse that shuts it down if it over heats. Check the hose , wands and floor tool for blockage and check your bag and filters as well.
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