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Mark Thogmartin Posted on Feb 04, 2020
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The synchronization between the image and the sound on my Vizio TV is off. What's the problem?

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The Knight

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  • Vizio Master 76,851 Answers
  • Posted on Mar 08, 2020
The Knight
Vizio Master
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Sounds like corrupted firmware. Contact any technician to update it.

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My vizio tv has sound but no picture and already did the flashlight test

If your Vizio TV has sound but no picture, and you have already done the flashlight test, it may indicate that your TV's backlight or power supply is malfunctioning. Here are some steps you can follow to troubleshoot the issue:
  1. Check the cables: Make sure that all cables are properly connected between the TV and any devices you are using, such as a cable box or DVD player.
  2. Check the input source: Ensure that the TV is set to the correct input source that the device is connected to. You can cycle through the input sources using the input button on your TV remote.
  3. Power cycle the TV: Turn off your TV and unplug it from the power outlet for at least 1 minute, then plug it back in and turn it on again. This can sometimes resolve issues related to the TV's power supply.
  4. Reset the TV: Try resetting the TV to its default settings. You can find this option in the TV's menu settings.
  5. Contact support: If none of the above steps resolve the issue, it may indicate a hardware problem with the TV's backlight or power supply. In this case, you should contact Vizio support or a qualified technician for further assistance.
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Tv Vizio Model E50-C1 dark spot?

Sounds like dead pixells to me.
Replace the screen if it is worth it.
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My vizio power on and sound but is white image is all and no color images.

T'Con board fault. Check and replace it. If you wish to get some details; check the site linked here. Pull up older posts.
http://electronicshelponline.blogspot.com/
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How to fix no picture on vizio e601i-a3

Try the flashlight test for image in a darkened room. If you see image checkout the inverter board.
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Vizio tv has sound no image

If you can see an image on screen via flashlight test then the backlighting is not working. And the inverter board is the unit that powers those lights ..... So....................
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How to fix vizio tv that turns on but no picture

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Distorted Image smart vizio tv 32 inch

It sounds that the T'Con board has failed. If you are not familiar with electronics, do not attempt to repair. Whether you suffer fatal electric shock. Instead, contact any experienced service technician, or the nearest service center.
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Most of the time I switch between inputs on my Vizio the sound turns off. It seems to be related to switching between HD and non HD formats. Is there anything I can do to solve this issue?

Hello.
If sound turns off for a couple of seconds it is actually not an issue but normal operation. When you switching between formats different software protocol is in use and it need some time to synchronize.

In case if sounds turns off and stays off you have to make sure where this problem is originated.
If you have DVD player with both standard and high-definition outputs - connect them both to the different TV inputs and switch to see if problem is still there. If sound comes back while using DVD - you might have problem with your cable/satellite box and TV has nothing to do with it.
If DVD "test run" creates same issue - main board in your TV have to be replaced. Vizio have many software/firmware - related issues.
Regards.
Russ.
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TV problem

any luck? might 37" vizio just had this problem, all of a sudden no picture sound just fine, I call vizio and they say could be motherboard, do I bother fixing this, or just get a new one?
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