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Posted on Sep 20, 2009
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Water leaking onto the floor from freezer drain...

I have been noticing that water is accumulating on the kitchen floor in front of the freezer door. I removed the trays in the freezer and can see that water is completely filling the drain hole. This is causing the water backing up onto the floor from the overflow drain. How do I take care of this? I This is a GE side by side model # TFX25JRBAWW. Thanks!

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Charles T Nevin

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  • Master 4,070 Answers
  • Posted on Sep 20, 2009
Charles T Nevin
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Joined: Jun 30, 2009
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Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. .

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Ice keeps forming on the bottom of the freezer - like a leak on the back side flows into the bottom toward the door.

When a refrigerator leaks water like yours, it is common for the problem to be nothing more than a clogged defrost drain. When the unit defrosts itself, the frost melt water drips into a pan underneath the evaporator in the freezer, and goes through a tube from there to the bottom outside of the unit. Since the water cant go down this drain, it backs up on the freezer floor, then eventually the kitchen floor.
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You can buy a kit from whirlpool. In the kit is a metal tab that mounts onto the defrost heater. It is long enough to go into the hole. When the heater comes on for defrost the heat transfers down to the hole and keeps it from getting plugged up with ice. Part number 819043

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Feb 05, 2010 • Freezers
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Defrost drain is clogged. This accessable thru the back wall of the freezer. Also depending on your model some also have removable Bottom floors of freezer that also get ice accumulation. When the defrost drain gets clogged water from the defrost cycle has no where to go so it stays and accumulates ice till eventually it leaks into the fresh food section. Clear the drain completly and you will have no more problems.
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Is a Kenmore Elite Upright Frost-Free Freezer supposed to have water leaking from underneath it? Would this be the water accumulating from the "defrost cycle" on it?

Is the drain pan underneath overflowing? If so the water filter may be clogged and the water leaking past it to the pan. The normal amount of water from the defrost cycle shouldn't fill it up. The condenser fan usually evaporates the water by blowing the warm air on the pan.
There could be a leak because or the defrost drain being stopped up but this usually comes out the bottom of the freezer door.
Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.
Sep 16, 2009 • Freezers
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Ice accumulation at bottom of freezer

Hi, Remove the rear inside panel of the freezer and locate the drain hole under the evaporator coils.
Use a hair dryer and melt the ice. Make sure and get the ice out of the drain hole as well.
After the ice is removed, be sure and flush the drain hole with hot water. A baisting surenge works great for the flush.
I hope this helps you. If I can assist you further, please let me know.

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you can take a ook into the freezer sect its possible that the line has frozen, nad no longer is defrost water going into the drain but rather falling on to the floor of freezer and evnetually out the door
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